65" Q6 Q-Class QLED 4K UHD HDR Smart Google TV - 65Q651G
Shipped and sold by Seller Name 1
$673.95
Low Stock
Product Details
Web ID: 185803152 days ago
Exceptional TV and Customer Service!
[This review was collected as part of a promotion.] I’m new to TCL TVs and so far I love it! I had a question about set-up and Trixie at TCL customer service was wonderful, helpful, attentive, and patient. Loving my purchase and it works beautifully!
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Supportyesterday
Hi Anya, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support
4 days ago
98 inch screen flashed once not it doesn't come on
[This review was collected as part of a promotion.] Will be calling TCL. Turned it on one day and it flashed then nothing. Checked the power cord clearly not the issue because the light at the bottom comes on. It is so huge and hard to handle. Very disappointing!!! I have a 70 inch TCL that is 5 years old. It has since done the same thing. Will never consider a TCL again if they don't make this right.
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Supportyesterday
Hi Just me, Thank you for taking the time to provide your feedback. We're sorry to hear about your experience as this does not sound normal for one of our TVs. Our TVs are carefully designed and engineered to give our customers years of entertainment. We take great measures to ensure that the TVs we send out are in great working condition. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, TCL Customer Support
5 days ago
Received Free ProductNo
Help with audio problem
I was having trouble with my audio on the tv. and Tony walked me through several steps and we got the audio back, much appreciated.
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Support4 days ago
Hi Bart, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support
8 days ago
from Durham NC
Received Free ProductNo
Natalie was phenomenal!
Natalie was phenomenal. She guided me through everything I needed to get my new TV working. She was patient and kind. Would look forward to working with her again should the situation permit. Thank you so much, Natalie.
Recommends this product
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Support8 days ago
Hi BAY819, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support
10 days ago
Received Free ProductNo
Got a new tv today and Don helped me set up live tv
Recommends this product
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Support8 days ago
Hi Tico, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, TCL Customer Support
11 days ago
Received Free ProductNo
Great service
My interaction with Jen was fantastic and she helped me a great deal!
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Support11 days ago
Hi Ikenna, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support
17 days ago
Great features
[This review was collected as part of a promotion.] Great tv. Fun to watch. Good color. Good sound. Easy use.
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Support15 days ago
Hi Mjst, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support
19 days ago
Received Free ProductNo
Lucas 5 stars
Very patient with me, Lucas, was very helpful with guiding me through the menu.
Customer review from tcl.com
Response from tcl.com
Alison TCL Customer Support18 days ago
Hi From chief, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support