Multicolor Mixed Crystal Jewelry Collection
Product details
Web ID: 16714860Choose Your Items (3)
Gold-Tone 2-Pc. Set Pavé Crystal Heart Pendant Necklace & Earrings
View All Product DetailsClearanceNow $14.00 (50% off)$28.006-month financing with Macy's Card. *ORColor:CrystalSize:ONE SIZEGold-Tone Mixed Stone XO Statement Necklace & Drop Earrings Set
View All Product DetailsClearanceNow $14.00 (50% off)$28.006-month financing with Macy's Card. *ORColor:GreenSize:ONE SIZEGold-Tone 2-Pc. Set Abalone Teardrop Pendant Necklace & Matching Stud Earrings
View All Product DetailsClearanceNow $14.00 (50% off)$28.006-month financing with Macy's Card. *ORColor:MultiSize:ONE SIZE
glitters
I love the gem combinations
Recommends this product
Macy's Customer Service is TERRIBLE!!
Macy's Customer Service is TERRIBLE!! For starters sending it overseas is a disaster. The communication gap is enormous. Second-I was lied to several times. For example I was told that I would be receiving a call on Wednesday morning at 9 A.M. That was today. I never received that call!! A different representative promised to call last Monday. That never happened. I did receive a call at 10.28 P.M. from you. It said spam risk. No message. I knew it was Macy's because when I later saw the caller I.D.-I recognized the number. On the bright side, Yvonne did call me back after her system crashed. She was amazing!! Very helpful. That is how I recognized your phone number. I was told by your representative in Mexico (I think her name was Sophia) that I would be receiving a call on Wednesday morning at 9 A.M. She told me that her supervisor approved twenty dollars in Star rewards to cover my order after all the trouble I was having. She said she could not place the order because "sometimes this happens with very expensive orders or with very inexpensive orders". She then said "I will call you-not this Wednesday-the following Wednesday" which would have been this morning. I DIDN'T RECEIVE ANY CALL!!! This is the order I was attempting to place: Sedona Kitchen Sedona Kitchen Pro Stainless Steel 1.5-Qt. Saucepan with Glass Lid Color: Silver Web ID: 12419134 Qty Quantity is decremented to 1 $13.99 $27.99 Offer: SHOP -$1.40 Total $12.59 I was supposed to get 25% OFF from my Birthday coupon. I was also told that my five dollar Birthday coupon would be added to my star rewards when I ordered the jewelry as she forgot to use it. I have no idea if any of my Star rewards or coupons worked out correctly. I AM EXTREMELY DISAPPOINTED IN YOUR CUSTOMER SERVICE!! I SPENT HOURS ON THIS AND LOTS OF UNNECESSARY STRESS!!
Misleading...
I got this because I thought it would match a ring I currently have, down to the shapes and I was so excited. However, not only is the shape of the jewelry off from the photo listed, this doesn't even look like abalone... fake, real, whatever, it's clearly not what is pictured. I know whenever you order stones it's not going to look exactly like what you see in the ads since their colors and patterns vary item by item but these aren't even close... I added a photo of my ring for reference. Only giving 2 stars because what I actually got isn't horrible, it's just not what it is advertised to be.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Low quality product
The necklace turned black after 2 weeks
Opalescent stone Adjustable Length
I bought the brown. This stone is opalescent. I wore it with a sundress and it was lovely and received compliments. I like that the chain can be adjusted to 3 different lengths. Wish the earrings came in 'clip' style.
Excellent quality, very casual.
Pretty
Recommends this product
delicate beauty
Loved the necklace more than the earrings and will be pairing it with other earrings.
Recommends this product
Nice jewelry
Nice jewelry & easy to wear
Recommends this product