SURFboard SB6190 Cable Modem 1.4 GBPS-WHT

Shipped and sold by Seller Name 1
3.8 (21)
$79.00
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Product details

Web ID: 18474705

The ARRIS SURFboard SB6190 is a DOCSIS 3.0 cable modem with 32 downstream x 8 upstream bonded channels, making it a perfect for real-time HD video streaming and online gaming. With download speeds up to 960 Mbps, the SB6190 offers more speed and reliability for your home network.

  • Product Features

    • DOCSIS 3.0 cable modem best for cable internet speed plans up to 600 Mbps.
    • Features 32 downstream x 8 upstream DOCSIS 3.0 bonded channels and one 1-Gigabit Ethernet Port.
    • Easily setup your modem with the SURFboard Central app.
    • Compatible with Cox, Spectrum, Xfinity and other major U.S. cable internet providers.
    • 2 Year Limited Warranty
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Returns must be mailed back to seller within 30 days of purchase. Exclusions may apply.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
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Ratings & Reviews

3.8/5

21 star ratings & reviews

Write a Review
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2 months ago
from TN

Perfect except

I purchased this video specifically because it's white. I needed a white one because my connection is above my fireplace mantel in the living room. While the modem is white, the power cord is black, which is awful.

  • Photo from Cms1

Customer review from shop.surfboard.com

5 months ago
from Ellington, CT

No router

Bought this thinking it also was a router. My mistake. Would like to return as my Arris SBG10 is still good.

Customer review from shop.surfboard.com

3 years ago
from New York State

Arris Surfboard SB6190

This was a replacement for the next model down that was ruined by a lightning strike. I decided to buy the next model in the SB lineup because mine was already 6 years old and I figured Arris might obsolete it or Charter Communications wouldn't support its use. Like all of Arris products, it was easy to unpack and install. Charter identified the new equipment and initialized it remotely. I was back up-and-running within 20 minutes.

Recommends this product

Customer review from shop.surfboard.com

3 years ago
from Ohio

Not satisfied

My SB6190 performed well but had a short life. It failed after six months.

Customer review from arris.com

4 years ago
from New York, NY

Good concept, flawed execution

I bought this modem six years ago and it was very solid/stable. It did what it needed to. About a month or so ago I started getting random dropouts then it completely stopped working. Six years is a good run and I was planning to upgrade to a DOCSIS 3.1 modem anyways, so I opened it up and found out what the failure was. The modem generates a lot of heat (which discolors the plastic case, fyi) and the heat sink on the processor is held on by plastic clips. Over time the heat, apparently weakened the plastic to the point they snapped and the heat sink fell off (it's mounted sideways). My guess is that the lack of the heat sink is why the modem started dropping out and then eventually fried. This is just poor manufacturing on an otherwise good product. If they ahd used metal screws, instead of plastic clips... I'd still be using mine today.

Customer review from arris.com

4 years ago
from Flagstaff, AZ

Great upgrade!

We bought this product because we upgraded our internet service and our older Arris modem needed to be upgraded. The ordering was easy. The item arrived promptly. It was easy to set up and get running. It seems to be doing it’s job!

Recommends this product

Customer review from shop.surfboard.com

4 years ago
from Katy, Texas

Rock Solid Performance

Installed this modem at our international denominational headquarters (11: work-stations, 2: emergency phone lines, 3: big-screen TV's and video security). We have had it installed for 2 years (powered through our UPS) and we have had to reboot the thing a grand total of 4 times. This beast is a rock-solid workhorse.

Recommends this product

Customer review from arris.com

4 years ago
from LA CA

Good modem

Just installed two days ago. Can’t get the uplink light to come on?

Customer review from shop.surfboard.com