BE27ACSBK 27 in. WQHD LED LCD Monitor

Shipped and sold by Seller Name 1
2.7 (3)
$396.13

Product Details

Web ID: 17488137

ASUS BE27ACSBK is a WQHD Zoom Certified monitor designed for videoconferencing or livestreaming and it features an integrated FHD 2-megapixel webcam, microphone array and stereo speakers.

  • Product Features

    • Its IPS panel provides wide viewing angles and delivers incredibly sharp imagery, and AI Noise-Canceling microphone eliminates background noise to enhance online voice communication.
    • Plus, the front-facing stereo speakers deliver powerful audio so you can hear the other party loud and clear. BE27ACSBK is compatible with an array of videoconferencing software and includes shortcut buttons.
    • Enjoyed by many clients.
    • Imported

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
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    • Returns must be mailed back to seller within 30 days of purchase. Exclusions may apply.
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    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
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Ratings & Reviews

2.7/5

3 star ratings & reviews

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2 years ago
from Newfoundland Canada

Good monitors except when they break poor customer

I purchase this monitor about a Month ago. I had two of these and one of the monitors has lines going horizontally and vertically. I use these for work as I work from home and needed another asap. I called customer service but the gentleman ( who was very nice ) could not help me. I have used the same brand in my previous employment and really liked them. The one that broke may have been a lemon as it only lasted 6 months . But I do think customer service could have tried to provide more help

Customer review from ASUS.com

Response from ASUS.com

CLM6 months ago

Dear Twinner123, We do understand your dissatisfaction with the quality of your recent customer service experience and the inconvenience this may have caused. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We continuously strive to improve our approach and processes in order to achieve customer service excellence. About the lines on the display, if you tried another known good cable and another display port, and lines still shows up on the screen, we recommend that you send the product in for service in order to determine if this is faulty so this may be resolved immediately. A RMA number is required to send it in for service. For RMA details, please visit: https://www.asus.com/us/support/article/818/. If you need further assistance with the warranty service for the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty

2 years ago

Very good product

Very good product--The only problem I had with it was that the VESA wall mount I purchased was just a little too large for the recess. ASUS could help by making the recess just a little larger (~4mm) in each direction to accommodate some aftermarket equipment. (Of course the maker of that equipment could also make it a little smaller)

Recommends this product

Customer review from https://www.asus.com

3 years ago

Looks like a great product

I like the idea of cutting down on connections and possible problems. The monitor works fine, but I am having a problem with the microphone and camera. Most of all i am having problem with support. It seems like they don't realize that the camera, mic, and speakers are part of the monitor. The problems i am having with support is making me feel bad about this purchase decision.

Customer review from https://www.asus.com