TeK BE24ECSBT 24IPS 1920x1080 16-9 5ms 75Hz 10-Point Touch Speaker Monitor
Product Details
Web ID: 17215242Good picture but touch function not very good
Picture was good touch would work only to start a program would not scroll a page or zoom in like other touch screen I’ve used that was why I wanted it so wasn’t very happy with it
Customer review from https://www.asus.com
Response from https://www.asus.com
Dear Thomas234, Certainly, the monitor has a good picture quality, as expected. We do understand the inconvenience this may have caused if the touchscreen feature is not working properly. To resolve the issue, please check if the PC meets the system requirements of the monitor and it is running with the most current update for the OS and video driver. You may need to install the monitor driver, it is available for download at: https://www.asus.com/us/displays-desktops/monitors/business/be24ecsbt/helpdesk_download?model2Name=BE24ECSBT. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/. Thank you for choosing an ASUS product. Regards, Rodel ASUS Customer Loyalty