Maddox Striated Cationic Dyed Oversized 3-Pc. Duvet Cover Set, Full/Queen
$90.00
Color:Natural
Size:Full/Queen
Product Details
Web ID: 160414118 months ago
Poorly constructed
I should have read the reviews before buying this poorly made duvet cover with shams. First of all, once on my bed, the buttons kept coming undone! There were loose threads everywhere. I wanted to love this because the pattern and color were perfect for my room. However, in addition to being poor quality, this is made in a polyester fabric so it is does not breath! So hot and creepy feeling. I returned to Macy's after one night of use...
Response from JLA Home
JLA Home7 months ago
Dear Karen, Thank you for sharing your feedback about the Beautyrest Maddox duvet cover set. We are truly sorry to hear about your dissatisfaction. We appreciate your feedback and will pass your comments on to our product team to ensure improvements. If you haven’t already explored other options, our customer service team would be happy to assist you in finding a duvet cover that meets all your criteria. Please contact our customer service directly at 866-456-8852 or via email for assistance.
Response from BeautyrestSleepExpert
BeautyrestSleepExpert8 months ago
Hi there, thank you for taking the time to review your bedding. We are sorry to hear that it did not provide you with the experience you need for a great night's sleep. We are happy you were able to successfully return your product to your original purchasing store.
11 months ago
from Woolwich, Maine
Damaged
I like the duvet and pillow covers, but it came damaged and couldn’t get help addressing the issues.
Response from JLA Home
JLA Home11 months ago
Dear customer, thank you for reaching out. Our Beautyrest Maddox 3 Piece Striated Cationic Dyed Oversized Duvet Cover Set brings an elevated clean and casual vibe to your bedroom. With pleats on a striated blue fabric, this oversized duvet cover showcases a chambray-look and soft feel. If you come across any quality issues, you can reach out to our customer service team at 866-456-8852 or via email at jlacs@jlahome.com. We are available from Mondays through Fridays from 7:00 am to 3:30 pm (PST) and we'll be more than happy to assist you.
Response from BeautyrestSleepExpert
BeautyrestSleepExpert11 months ago
Hi there, we are sorry to hear that your product came damaged. We highly recommend reaching out to your original purchasing store by phone directly to get assistance and see what options are available for you. We hope this helps