TurboClean Pet XL Upright Carpet Cleaner
Product details
Web ID: 19718224I wouldn't buy it again
Y'all are charging too much for this! Cheap plastic product. I can feel water coming out behind the machine as the beater is trying to suck up the water. Totally a rip off.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi MJ. Thanks for your feedback—we’re sorry to hear the TurboClean™ Pet XL didn’t meet your expectations. That’s not the experience we want for our customers, and we understand your frustration with the water leakage and build quality. It sounds like there may be an issue with the clean or dirty water tank seal, or possibly the suction path. We’d love the chance to troubleshoot this with you and see how we can help. Please reach out to our team at support.bissell.com—we’re here to make things right.
never
Two clean water tanks have leaked and I can't get replacement parts.
Customer review from BISSELL Homecare
Response from BISSELL Homecare
Hi Denise. We’re sorry to hear about the leaking clean water tanks—that’s definitely not the experience we want for you. It’s frustrating when replacement parts aren’t easy to find, and we’d love to help. Please reach out to our team at support.bissell.com, and we’ll do our best to get you the parts you need or find a solution that works for you. Thanks for bringing this to our attention—we appreciate your feedback.
Worst product
I wouldn’t even give this item one star. I just took it out of the box, installed as per the instructions and added the water and solution provided. It didn’t seem to clean much, left for about a 1/2 hr and came back and both the dirty container and water with solution container were empty! Leaked all over the floor, creating mor of a mess
Customer review from BISSELL Homecare
Response from BISSELL Homecare
We’re really sorry to hear about the leaking and poor cleaning performance—that’s not what we expect from the TurboClean™. It sounds like there may be an issue with the tank seals or how the tanks were seated. Please reach out at support.bissell.com so we can help troubleshoot and make this right.
Powerful and easy to use
Recommends this product
Affordable
It cleaned dog urine out of 3 rugs. I am very pleased with the results.
Recommends this product
Customer review from BISSELL Homecare
Bissell is still the best cleaning machine
Just bought this Bissell carpet cleaner. I've owned several Bissell models over the years, but, I also tried Hoover. I am so glad I went back to Bissell. I have forgotten how well Bissell machines clean, as well as how easy they are to use. I bought a bottle of Bissell 2X carpet cleaner solution and cleaned our living room throw rug and bedroom carpeting. First, I vacuumed both. My Shark vacuum is well maintained and pulled up a lot of dust, lint, etc. Then I went over the same areas with this Bissell machine. I cannot believe how much more filth came up. Honestly, it's embarrassing. The water was dark brown. I picked up a lot more lint, hair, etc. Now, the bedroom carpeting, which is 6 years old, looks like new!!!! The living room throw tug is white again. I then cleaned the couch cushions and bar stool cushions. They look so much better. This unit comes with several hand held attachments and a nice long length of hose as well as a storage/carry-all bag for all accessories. Plus, two sample sized bottles of cleaning solutions. I like the Bissell 2X cleaning solution with Febreeze scent. I've tried many generic cleaning products. I've since moved back to Tide, Febreeze and the like. They simply clean better. That goes for this Bissell cleaning solution as well. The name brand products are better, hands down. I had several spots/stains in the bedroom carpeting which I could not remove, even with hands and knees scrubbing. I went over those stains several times with this machine and those stains are gone! I cannot believe our carpeting is so clean. Well worth every penny. Very easy to use is a plus. Top bottle is for fresh water. Fill to line. Then add cleaning solution to solution line. Very simple. Bottom bottle is for dirty water. Very easy to remove and drain/rinse-out. Don't believe those reviews complaining of the machine clogging up. You must vacuum first, to remove as much loose filth as possible, because this machine will pull out a lot more, believe me. When done, take a few minutes to clean the brushes and pull out any debris collected around the brushes. And that's it. Next, I'm going to clean my vehicle carpeting. I'm excited. Ordered from Macy's. Received very quickly. Well packaged and handled. Good price. Great service. Note: I wished to upload photos, but I could not for reasons unknown. Very highly recommended.
Recommends this product
I recommend this product!
VERY easy to use. Rug dried very quickly as the amount of water put down is minimal. Brightened rug. Drew up meaningful amount of beagle fur!
Recommends this product
Customer review from BISSELL Homecare
Great carpet cleaner
I cleaned my living room carpet with my new machine and the old dirty carpet looks like new.
Recommends this product
Customer review from BISSELL Homecare