TriForce Pro Power Blender JB9040BK
$249.95
Low Stock
Product Details
Web ID: 130785801 month ago
Worst Return Experience
Bought this Braun TriForce Blender through the app in November 2024 and had it delivered to store. It was a Christmas present, so it was not opened until late December and not used until late January. Used it only 4 or 5 times, for smoothies, and it was fine until it became several times louder than before and caused the smoothies to smell and taste like oil! Tried it a few more times and same result. I contacted Braun and they asked for a video of the noisy blender and some other data but first suggested trying to return it to Macy's. Checked the Macy's Return site and saw that no returns after 30 days so I tried the online customer service chat. First dude simply said "it's beyond 30 days so we have no options to offer you and ended the chat without warning! Second dude said same thing, but kind of scolded me for not returning it within the arbitrary 30 days. I asked if I could try returning it to the store and he was non-committal. I'm off to Macy's store to plead my case.
Response from Braun Customer Care
Braun Customer Care5 days ago
Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
2 months ago
from Boston, Massachusetts
Braun Triforce Pro blender
I upgraded from a ninja blender. This Braun blender is incredibly powerful. I am very happy with this purchase. I make a great deal of soups and smoothies and it has worked beautifully.
Recommends this product
Response from Braun Customer Care
Braun Customer Care5 days ago
Thank you for taking the time to review your machine with such an exceptional star rating. We appreciate hearing from our customers, especially when they are as excited about our products as we are.
8 months ago
from Canmore, AB
It’s a heater
The blender heats smoothies containing frozen and refrigerated items to lukewarm.
Customer review from braun.com
Response from braun.com
Delonghi8 months ago
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-888-335-6644.
12 months ago
Powefull
Powerful, I bought one for myself two years ag. After my daughter used it she liked it so muc. Then I bought another one about three months ago for my daughter.
1 year ago
from Manville, NJ
Braun is # 1
Excellent product, excellent brand ! My wife uses it every day and is very happy with her choice. It’s very user friendly and easy to operate. Highly recommended.
Recommends this product
1 year ago
The best blender you will ever own
I am very glad with this purchase. Braun blender is the best in the market. The blade is German made. It purées and liquifies without leaving any pieces. It is very powerful. It is pre-programmed to do different functions such as smoothies, soup, ice crush etc. it is the best purchase I ever made. Grab it while it is available. I highly recommend it.
Recommends this product
2 years ago
Love it!
Love this blender! I did not think I would be ok with plastic or with the self- cleaning - but both have turned out to be great. The self- cleaning works wonderfully!
Recommends this product
2 years ago
from LA
Nice blender, easy to use, easy to clean.
Best of the best! Nice quality and easy to use and has a button clean and you can use water and dish soap and it will wash your blender inside and after that you just wash it with water. I used it every day.
Recommends this product
Customer review from braun.com