Maxify GX7021 Wireless MegaTank All-In-One Color Printer
Product details
Web ID: 19190367From bad to Awful
The print heads in these are the new failure point for Canon to make money on since they are going the "eco tank" rout instead of the overpriced cartridge route. The replacement print head lasted barely 8 months before showing signs of failure. WHAT A JOKE! Overpriced junk from this company. I will never understand why all printer companies are scams. Why can't anyone just make something that works and lasts anymore?
Customer review from canon.com
A Grand Printer At A Modest Price
Super easy to setup. Filling the ink tanks was trouble free, absolutely no spillage.
Recommends this product
Customer review from canon.com
Great features, great prints, horrible durability.
Printhead failed in less than two years. Lucky to be within the 3 year warranty but still extremely disappointing. They intentionally build these with weaker print heads than cartridge printers. They either want to make money off overpriced cartridges, or hardware failure. There is no escape from this industry of trickery. Canon is one of the "good" brands that doesn't do firmware failure like some others.
Customer review from canon.com
Love this printer
Purchased a while back. Absolutely love this printer. Prints quickly, easy on ink. Only thing is: Ink is pretty expensive.
Recommends this product
Customer review from canon.com
Need a updated model that fixes the flaws with the output tray size.
I type a lot, I bought it July 28, 2023. It's been 4 months since I've been actively using it. I've already printed 8900 sheets. I'm printing from Windows 10 operating system. 1. It prints very fast if you select standard quality and turn off silent mode. But then the sheets jump out in a scattering and then it is difficult to collect them in a stack. If you turn on silent mode, it produces even stacks, but it prints slower. 2. this is the biggest disadvantage: the tray where it stacks printed sheets is very small, it fits a stack of at most half an inch high. And if you don't put the sheets away, they scatter all over the floor. So there is no point in having a large feed tray if you have to go to the printer often anyway. 3. The scanning program is very bad, worse than Epson's. It is impossible to scan a document to pdf in good quality, there is only a mode to save in standard quality, but then the compression algorithms severely spoil the document, because jpeg compression is applied and artifacts are visible.
Recommends this product
Customer review from canon.com
Should I return it, or continue suffering with it?
Bought this in August and love the print quality. However, it is unusually slow and unreliable to wake up and start printing when I send a print request from my phone or MAC. Also, it almost uniformly defaults to the rear paper feed, when I specifically select tray 1 or 2. This results in further delays, as it gives a "print error -out of paper" as I do not routinely load paper in the rear tray. Slow? Defaulting to the wrong paper tray when given specific instruction otherwise? Help! There is no help and no resource to assist. All the help available is basic, rote repetition of the initial instruction to follow the written directions.
Customer review from canon.com
Do not use
Crazy complIcated wireless setup and scan to email setup even with agent help.
Customer review from canon.com
Buy ONLY if you have PLENTY of patience
I bought this printer about a month ago. I have had my home business for 43 years and gone through several printers. This printer is the MOST AGGRAVATING-to-use printer I have ever had. Let me list the aggravations: #1. It turns off regularly unless you are printing every few minutes. Then you forget it's off when you hit print on your computer. So then you realize it's off. You turn it on. It sits there for so long that you finally hit print again because you think it is not ever going to print. Then it prints your document twice. #2. In the spirit of "recycling" you want to print something on the back of a used sheet of paper. So in order to put the paper in the cassette, you have to push in the tray that catches the printed page. Then you have to remember to pull out the tray again or your document goes flying to the floor. TERRIBLE engineering. #3. This is the ONLY printer I have ever had that has you put face-down the side of the paper you want to print on. Needless to say I have had to reprint many documents until I finally got into the habit of putting the paper in face down. #4. When you open the cassette to put a paper in that you want to print on, it asks you if you are sure you want to use that cassette. So you have to hit YES every time. (And don't forget to pull out the paper catch tray!) #5. When telling it to print 2 copies from your computer, it will sometimes print right away and sometimes it hems and haws and then FINALLY prints. And then it hems and haws again before it will finally print the 2nd copy. Don't try to print anything in a hurry. #6. And oh dear Lord - when you want to set it up to print double-sided, there are TOO MANY steps to go through to do that. And the words SIMPLE and DUPLEX? Really????? You have to scroll through the entire screen (which, by the way, is so small that you almost need a magnifying glass to see it) to get the place to tell it you want 2 sided. #7. If you happen to be printing or copying a document where the margins are small, you can forget it. It will short you on one end. When copying it, you have to put one end upon the little glass frame. Sometimes that will work but most of the time not. This tells me that it doesn't properly print an 8 1/2 X 11 sheet. GRRRRRRRR #8. I have no idea why - I haven't figured it out yet - but it will decide on its on to print 2 sided when you have NOT programmed it to - AND in your computer you have 2-sided printing OFF. Out of the clear blue it will print 2 sided and ruin your document so that have to reprint it. #8. It constantly tells me the printer is off-line when it is not. I can go on and on about the aggravations that causes. So, finally, let me say, if you are a VERY patient person and have plenty of time to deal with all of the above for it to print, then go for it. However, I have contemplated throwing it in the creek that runs through my property and just going to buy an HP that I had for 7 years and never gave me a minute's problem until it got OLD. I suppose I need to attend a class on how to use this supposedly simple printer. But I don't have time because I am still waiting for it to print my document. I will also say that the reason I gave this printer 2 stars and not 1 is because SO FAR, the print quality is decent.
Customer review from canon.com