PowerShot PICK PTZ Camera (White)
Product details
Web ID: 18352319It was perfect until it was not.
I like the idea that a video cam can follow someone. Allowing the camera to save a facial feature is a great feature. The first time I used the camera, it was as advertised until I tried to playback the video. I see the file, I can play it, but no video .... only audio. I called user support, this is another story, and was able to speak to someone after numerous call and redirection. I ended up calling the main Canon office and have them transfer me to user support. This part was frustrating. When I finally connected to a person. I explained the situation. He tried to replicate the problem but his phone is Android. He said to give him time so he can consult with his colleagues. After a couple of weeks of no progress or solution, I called again and fortunately was able to communicate with the original support person I spoke with during my first call. He did follow up on what he said because, he too was stumped by the problem. In the end, Canon support found that the Tracking PTZ camera software was not compatible with the latest iphone IOS. I asked when this will be fixed and no date was provided. The work around was for me to save the file on my phone and then play the video back on my phone. You cannot use the Canon App to play and review the video.
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Customer review from canon.com
PowerShot PICK camera
The Canon PowerShot Active Camera was a little challenging for me (not super tech savvy) to set up. Not gonna lie, had to have my 16 yr old help me with it! Once we got it activated it worked well. The only way I could use it was with a hot spot on my phone due to not having home internet. If I had that, I would use this daily! The pics are super clear. You're able to see everything clearly. I am sorry I do not have wny more pics of it because my phone camera stopped working!! Will gladly add another review once it is fixed and I have home internet!
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Customer review from canon.com
Fun and interesting camera
I think this camera is an interesting little toy. The swivel/face tracking is actually really good on it. The quality is mediocre only offering 1080 in 2022 is not great. And the form factor reminds me of a department store security camera. However if you can get past that i think youll have a great time with this camera. I gave it 4 stars because i think the shape is a little awkward to hold and i think you can get a better camera with the option to swap lenses if youre into that sort of thing. Might be fun for kids/teens though
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Customer review from canon.com
Low light - battery on off problems - long way to
I used this thing quite a bit in bar situations, well lit home, car, on stage playing a live concert.. the low light was not very good at all. The camera at the bar seemed to only take weird pictures of friends and many of them using their phone which is weird. I had problems with the battery and camera staying on. I would turn it on and it would immediately shut down. The app is not good and is always trying to sync. The app is slow. The photos it did take and videos were not really USABLE.
Customer review from canon.com
SO COOL!
This camera is seriously awesome! It is really amazing that you can just set the camera down and have it take pictures. It makes taking family pictures super easy and everyone can get in the picture! This is absolutely perfect for parties or gatherings, you can capture the most candid shots without having to do any work. The set up was quick and easy. The picture quality is also really great. I cannot wait to use this for Christmas and all of the upcoming holiday events.
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Customer review from canon.com
Capturing memories
For years I have always been the one behind the camera, pictures are very important to me and rarely do I get to be the subject of these photos. The PowerShot Pick has changed everything as now I can still be the one taking pictures, but now I can be in them too. The app was super easy to use setting up the connection was very quick. My favorite part is that the camera is fully adjustable so you can pan and tilt to get the perfect shot. It has an internal battery so I can take it on the go and a tracking feature that will snap photos of the perfect moments even if I walk to the other side of the room.
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Customer review from canon.com
Nice small Camera
The Canon PowerShot PTZ camera is the perfect size. It isn’t easily noticed so it won’t take up much room. Need to download the app but once that’s done it is neat to use. Take a little bit to get used to.
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Customer review from canon.com
Great for short videos
I thought this was like a Webcam at first but it's not. It uses an app you download on your phone to take quick shots or short videos. The set up was a tad confusing for me as I am apparently not as tech savvy as I thought. But once I got it up and running it takes beautiful quality pictures and videos. I would highly recommend this product if you're good with technology.
Recommends this product
Customer review from canon.com