Women's Two-Tone Stainless Steel Bracelet Watch 18x24mm
Product Details
Web ID: 5369234Battery Dead of Arrival
Ordered three watches from Macy's to see which one I liked and would return the other 2. At least 2 were Caravelle. Other the 3, 2 had a dead battery. Don't know if I can trust the one working watch to last based of the 2 that had dead batteries. Very disappointed.
Nice watch and Good buy!
I am very pleased with my purchase of this watch. It looks great and is not overly large as many watches are these days. The dial is simple to read and the two tone bracelet makes it easy to wear with all types of clothing. It was a good buy for the money.
Recommends this product
Beautiful but I cannot open the clasp
The watch is beautiful and I wish it would work for me. I struggled for at least 20 minutes trying to open the clasp in order to try on the watch. I could not get it open. I brought it to my spouse who had the same problem. He did eventually get it open. I did not put it on and close the clasp because I would not be able to open the clasp to take it off. If I am not able to take off my own watch, I am not keeping it. It goes back tomorrow.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the watch arrived with a clasp that does not open easily, and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item. Please contact Macy’s Customer Service, 1-800-BUY-MACY, (1-800-289-6229). or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service