Children's Mother of Pearl & Crystal Flower Stud Earrings in 14k Gold
Product details
Web ID: 15993818Broken Earring
Macy's Order #4592903018, Children's Mother of Pearl Crystal Flower stud earrings. In less than a month, this gift I purchased for my granddaughter, one of the pearl part of the earring fell off the post.
Backs will not stay on
“Secure” screw backs fall off constantly. I returned it because I assumed it was defective and ordered a new pair and the same thing happened.
Chesp
I bought these as a birthday gift for my daughter, when she opened the box and took out the earing, it immediately came apart from the stick. Very very disappointed.
Very disappointed
The earrings were poorly made and the white rose part fell off and later that night I tried to screw it off but it was very hard and caused discomfort and pain READ REVIEWS BEFORE BUYING
do not bother with these
these broke before removing from box. even the back is broken and apparently are not worth anything i would give zero stars. but that is not possible
Earrings review
The worst quality ever , they were broken before I even used
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the earring broke even before you could use it and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Its a hazard
The white flower popped off on the second day, leaving the post in my baby's ear...she was in pain and we tried for 2 hours to get it off....it was im possible to get a grip....it required 4 people and a set of tweezers....my poor baby even bled....i am so frustrated....my wife is furious... this product should be taken off the shelves !
very poorly made
I thought the reviews were isolated incidents, but they’re correct. I bought them ahead of time also. My return window was over by the time they were opened. The rose was sitting loose in the box, not secured to the post. With all of these bad reviews why is Macy’s still selling them. I’m going to bring them into Macy’s because this is ridiculous.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service