CLOSEOUT! Mariyah 3-Pc. Fabric Sectional, Created for Macy's
Clearance
Now $2,707.00 (41% off)$4,587.00
76/mo.* suggested payments for 36-months totaling $2,707.00 with Macy's Card. *
Color:Storm
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Product details
Web ID: 139104062 months ago
Shame on Macys
Every time I come on here and see that Macys is still selling this couch, I get so angry. I bought this couch less than a year ago and 2 months into it, it looked like I bought it used from a thrift shop from a family of 5 with 4 dogs. Meanwhile I live alone and have no dogs. The cushions are deformed, the seems are coming undone, the piling is outrageous and the arms wobble. But I can't use the warranty I paid the extra money for?1? This is crazy. Macys should be ashamed of themselves for selling this couch and not allowing us to use our warranty. Ive bought couches for less that have lasted way longer than this. It looks like Ive had it for 15 years but its less than a year old. I hope CLOSEOUT means that they are discontinuing it because it would be terrible for anyone else to waste their hard earned money on this. Everyone that bought this couch from Macys should be refunded or given store credit. Clearly Im not the only one that has these issues.
4 months ago
Avoid this sectional. On closeout for a reason
We bought this sofa with high expectations. This was the most expensive sofa we’ve ever purchased. Such a disappointment from Macy’s. Within 3 months we noticed the fabric on one cushion was pilling and the springs were popping. Now all the fabric is pilling and can’t wait to replace it. Even with the extended warranty we were told it doesn’t cover wear and tear. It is a very nice looking sofa in the showroom but now barely a year later it looks like something that was bought at a discount store. We have bought many nice pieces of furniture from Macy’s but sadly this wad probably our last.
7 months ago
So disappointed in the quality
This couch is beautiful and cozy, and I really wanted it to last considering how much it cost. Unfortunately, I've only had it for 5 months, and the cushions have already worn down. The cushion sags on the side when I lie down, causing me to sink down to the bottom of the couch. Beware: the cushions are not covered under the manufacturer's warranty, so unless you plan on barely using the sofa, I'd avoid purchasing this.
1 year ago
Don’t do it
The couch is aesthetically pleasing, but we’ve only had it for exactly one month and the cushions are sagging + one is ripped at the seam. Extremely disappointed in the quality. It’s comfortable for now, but it’s clearly not going to last.
1 year ago
meh
Disappointed with the quality of this item. I’ve been purchasing fine pieces of furniture from Macy’s for almost 30 years - much of which is still beautiful and still in use. This sectional is not. Within 6 months of having it delivered, I wish I had chosen something else. The cushions are unusually worn out and the fabric is pilling like mad. After several attempts, I finally got Macy’s customer service to respond and they sent over somebody to assess the piece. He told me what poor quality the piece was, but then Macy’s refused to stand behind the piece. They completely ghosted me after saying that this is not covered under their warranty. Now the sofa is a year and change old, and is an embarrassment in my home. Pieces never stay in one straight line due to the connectors being off kilter. The feeling for the cushions is inferior, and the outer fabric is cheap. I really wanted to love this piece.
1 year ago
Dissapointed
I am so disappointed in this couch. It looks great and feels great for about 20 minutes. Then I feel the springs from the couch frame on my rear. It's actually very uncomfortable because there's barely no support. If your over 150 pounds, this couch isn't for you. The cushions pretty much flatten out where you sit. When I read the pamphlet attached to the couch that said, rotate the cushions once a week, I knew I made a mistake purchasing this. I have to look into if there's a return policy. I've had it for 2 weeks. The only reason I'm giving 2 stars is because it is a beautiful couch
2 years ago
from Buckley Wa
Love Love LOVE this sectional!!
Best sectional in the show room. Love the fabric shape, comfort. Checked all the boxes for a family of 5 plus a dog! Really happy with this purchase. Macys customer service is next level too! White glove delivery was amazing and fast!
Recommends this product
2 years ago
Beautiful sofa and excellent customer service
This sofa is beautiful! We customized the fabric color because we wanted something lighter than the listing. We choose the same fabric type, but in a lighter color. We were able to look am several fabric swatches in store. Our sales rep was incredibly helpful with all of this, and very patient with our two young children who were with us! We were told it would be eight weeks to delivery because of the customization. The couch was delivered in six weeks. The white glove delivery was fast (10 minutes), easy to coordinate (Macy’s relies on text messages and a delivery tracking website and the delivery guys called 30 minutes in advance to coordinate specifics. This whole experience with Macy’s has been wonderful, and the couch is just beautiful.