Diamond Chevron Bracelet (3 ct. t.w.) in Sterling Silver
Product details
Web ID: 11835762Not as Advertised
Online photos show a lovely shiny silver and diamond bracelet with awesome, bright luster. We ordered one and it arrived very quickly (thank you Macy's). When we opened the box we were shocked to note that it actually looks dark grey (almost charcoal) and has very little appeal. We are returning the item. It looks depressingly cheap and nothing like the images offered online.
Poorly made and a waste of money
I couldn't get the bracelet on or off without help and even then it is hard for someone to get the bracelet off my arm the lock is hard to open and close. Also I noticed a slight defect and figured it was just made that way, After wore the bracelet for the 1st time yesterday 2 of the diamonds came out already. This bracelet was poorly made and is a waste of money. Sale or not, it isn't worth it I just passed my 30 days and don't know if it can be returned. All that money down the drain. Pics won't even upload on this page, what else is wrong?!
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Diamond Chevron Bracelet (3 ct. t.w.) in Sterling Silver. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
This bracelet was very cheap looking & flimsy. I have purchased several pieces of fine jewelry from Macy's over many years and and have been very satisfied with my purchases but I was very disappointed with this piece of jewelry looks like costume jewelry. I had to return it wasn't worth the price even when reduced.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the Diamond Chevron Bracelet didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service