Amethyst (3/4 ct. t.w.) & Black Diamond (1/10 ct. t.w.) Ursula Key Pendant Necklace in Black Rhodium & 14k Rose Gold-Plated Sterling Silver, 16" + 2" extender
Clearance
Now $419.00 (7% off)$450.90
36-month financing with Macy's Card. *
OR
Size:18 inches
Low Stock
Have a question or need advice? Call one of our fine jewelry experts at 1-800-BUY-MACY.
Product Details
Web ID: 199259042 months ago
Not in Enchanted Disney Box
Did not arrive in its original box, nor did it come with a certificate of authenticity. Attempted to resolve this issue, was informed the boxes and certificates would be shipped, and that I would receive an email with shipping information for the boxes/certificates. I never did, so I called back the next day and a supervisor informs me that's not possible, reads the description of the item and tells me that she can only give me a gift card. I never once mentioned how I felt, and provided her facts. The level of customer service for fine jewelry is disappointing. Also this review was for the evil queen necklace, but for some reason the link takes me to the Ursula one.