Men's Russell Booties
Product Details
Web ID: 190127325/5
I love
Great look, but way too squeaky
Although the look is great, they squeak so loudly they cannot be worn in public.
Customer review from drschollsshoes.com
Response from drschollsshoes.com
We are so sorry to hear that your Russel boots are squeaking. We understand how disappointing that is. We may have suggestions for helping with that, if you would like to contact us so we can go over those with you. You can send a message at https://drschollshoes.custhelp.com/app/ask/ or call our DrSchollsShoes.com Consumer Care Department at 1-800-558-7614. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. We appreciate your review and we have forwarded your comments to our design team. Thank you for your feedback.
Very comfortable, but poor constructed.
[This review was collected as part of a promotion.] I bought these just over 5 months ago for work. I wear business casual for a desk job so it's not like I get too rough with them. The uppers are already pulling away from the midsole and the "leather" is peeling off like vinyl paint from the upper itself. However I will say, there was no break in period at all. They were extremely comfortable from the get-go. I've never had sore feet or any issues after wearing them all day. The materials they use are fantastic, I think they could just be constructed a little better.
Customer review from drschollsshoes.com
Response from drschollsshoes.com
We're incredibly sorry that the Men's Russell Boot style didn't hold up as expected and for the inconvenience this caused. If you feel your item is defective we recommend contacting our Dr. Scholl's Shoes Consumer Care Department to see what your options may be regarding this matter. You may reach them at https://drschollshoes.custhelp.com/app/ask/ or by phone 800-558-7614 . We would be more than happy to help.