Purifier Humidify+Cool Formaldehyde PH04

Shipped and sold by Seller Name 1
3.7 (164)
$999.99
Color:White/gold

Product Details

Web ID: 16904458

The latest generation 3-in-1 Dyson Purifier Humidify+Cool Formaldehyde combines intelligent sensing with an advanced filtration and humidification system to purify, humidify, and cool you. Three phases of purification sit within a fully sealed filtration and airflow system. So what goes inside, stays inside. A solid-state formaldehyde sensor and a unique catalytic filter detect and continuously destroy formaldehyde , a HEPA filter captures 99.97% of particles 0.3 microns in size. Then powerful Air Multiplier technology projects purified, hygienically humidified air throughout the room.² For a healthier, more comfortable environment. Third party full machine testing based on GB/T 18801-2015.

  • Product Features

    • Dyson Air Multiplier technology mixes and circulates purified, humidified air throughout the room.
    • In warmer weather, a powerful stream of purified, humidified airflow can cool you down.
    • Constantly monitors your air quality, automatically adjusting airflow to reach and maintain the most comfortable humidity level and react to pollution events.
    • Included : Remote Control.
    • Warranty: 2 year Dyson Official. Primary image shows actual product color, supporting images provided to showcase product in use only.
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
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    • Returns must be mailed back to seller within 30 days of purchase. Exclusions may apply.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
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Ratings & Reviews

Here's what customers think
"The reviews for this air purifier and humidifier product are mixed. Some customers appreciate the sleek design, air quality monitoring, and quiet operation, but many report significant issues with the humidifier functionality. The main complaints are that the humidifier stops working properly after a short period of time, often only reaching 40% humidity despite claims of 70% capability. There are also reports of the humidifier pump failing, strange noises, and a moldy smell. Customers are frustrated by the poor reliability and performance, especially given the high price, and many would not recommend purchasing this product."
AI-generated summary from 164 customers reviews.

3.7/5

164 star ratings & reviews

Write a Review
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yesterday

Does NOT cool !

Overpriced. Does NOT cool a room! Only bought this for the promised cooling. Does not!

Customer review from Dyson

Response from Dyson

Customer Serviceyesterday

Hello, thank you for taking the time to share your review. We truly value your feedback and are sorry to hear that your experience did not meet your expectations. We understand that you purchased the unit specifically for its cooling capabilities and regret that it has not delivered on that promise, and we also appreciate your perspective on its pricing. At Dyson, we continually strive to design innovative and highly effective products, and we take your comments very seriously. Rest assured, your feedback regarding the cooling performance and overall value is being shared with our product development team as we work to improve our offerings. If you have any additional details or would like to discuss your experience further, please feel free to reach out to us at askdyson@dysoncanada.ca with "Dyson Review" in the subject line.

2 days ago

Great machine!

It’s definitely much better than the Dyson Purifier Humidify+Cool Formaldehyde PH03, which I replaced a few months ago with this PH04 model. It works wonderfully!

Recommends this product

Customer review from Dyson

7 days ago

I really enjoy everything about my Dyson, I have changed my filters but on my little screen it is showing a green check mark with a picture of the filters, how do I change it?

Recommends this product

Customer review from Dyson

9 days ago

Oscillator stopped working after 2 weeks!

I bought this machine early April, after 2 weeks, the oscillator stopped working, I called customer care and was hung up. Then I got busy and called last week again, the lady tried troubleshooting and couldn’t fix it. And advised me to send in for repair. I don’t understand for a brand new machine need a repair? I would like a replacement for a brand new one not a refurbished one, but I don’t know who can I speak to.

Customer review from Dyson

Response from Dyson

Customer Service9 days ago

Hello, thank you for reaching out and sharing your experience with us. We sincerely apologize for the inconvenience you've faced with your machine and the challenges in getting support. We understand your frustration, and your satisfaction is our priority. Since the troubleshooting did not resolve the issue, we would like to assist you further. To explore your options, please contact our dedicated support team directly. Please feel free to email us on askdyson@dysoncanada.ca in the Subject Line please include: "Dyson Review" for prompt attention to this matter.

12 days ago

Doesn’t work.

Unfortunately this machine has not worked since we got it a month ago. It seems to work as an air cleaner, but no humidification. They saw it needs a replacement pump, but none available since we got it. This is the 3rd we have received, the first also would not humidify. The second was a lesser model and worked for a while, then was replaced by this the correct model. So now we wait.

Customer review from Dyson

Response from Dyson

Customer Service8 days ago

Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this concern must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience. Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdyson@dysoncanada.ca. For prompt attention, please include "Dyson Review" in the subject line.

20 days ago

Works great! The app is my only issue. When I try the app for the Dyson Purifier or the Vacuum it takes up too much bandwidth and slows the network down.

Recommends this product

Customer review from Dyson

2 months ago

Overlook machine that makes a difference

Had the unit for about a month and I can say it makes a major difference in my home environment. The air feels cleaner and my skin feels better. My dogs coat and skin has improved as well with him suffering from dry skin. Odors and dust have been reduced. The unit is relatively quite most the time until it kicks on to full power, but it is not excessivly loud. I've seen reviews about it making unusual noises. which I have heard from time to time, yet haven't had anything excessive. I believe the macine is just relatively complex, so if a seal or such is not set right, or not maintained as directed it would be the culprit. I will be buying additional units to cover the entire house in the future.

Recommends this product

Customer review from Dyson

2 months ago

Oscillator is a manufacturer flaw.

The machine works great however we had lots of trouble with the oscillator.

Customer review from Dyson

Response from Dyson

customer service2 months ago

Hello, thank you for your feedback on the Dyson Purifier Humidify+Cool Formaldehyde PH04. We're pleased to hear that the machine works well overall, but we're sorry to learn about the trouble you've experienced with the oscillator. Your experience is important to us, and we want to ensure that every aspect of our product meets your expectations. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonus@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this mat