V11 Extra Cordless Vacuum Cleaner
Shipped and sold by Seller Name 1
$599.99
Color:Iron
Product Details
Web ID: 20090504yesterday
New Dyson User
This is my first purchase with Dyson and I am impressed with the quality of vacuuming. I love it!!!
Recommends this product
Customer review from Dyson
yesterday
Brilliant purchase
I bought this a month ago , suction is great . I thought my carpets needs a change as their color changed but after using this hoover they look brand new. The hair boy is brilliant so it don’t get stuck in head like it used to with my previous hoover .
Recommends this product
Customer review from Dyson
2 days ago
Powerful vacuum!
Love the vacuum, however, the trigger handle is hard to hold when being 5’ and small wrist, it hurts pushing the machine. It’s very powerful and picks everything up though.
Recommends this product
Customer review from Dyson
Response from Dyson
Customer Service2 days ago
Hello, thank you for taking the time to share your experience with your Dyson vacuum. We're delighted to hear that you appreciate its powerful performance and ability to pick everything up. Your positive comments about the cleaning performance mean a lot to us. At the same time, we’re sorry to learn that the trigger handle is difficult to hold and causes discomfort while using the vacuum. We understand that ergonomics is essential for a pleasant user experience, and we regret that this aspect of the design didn’t meet your needs. Your feedback is invaluable, and we'll be sure to pass along your comments to our product team as we continuously strive to improve our designs. If you have any further suggestions or need assistance, please feel free to contact us at askdysonUS@dyson.com. We truly appreciate your trust in Dyson and are committed to ensuring that all our customers have a satisfying experience.
2 days ago
Best yet
This is the 10th dyson I have bought and is the best yet. Heavier than my previous stick v8 but almost socks the carpet off the floor. The hair removing feature is perfect. Very happy with my purchase.
Recommends this product
Customer review from Dyson
3 days ago
It is my second Dyson, after my last one died I bought the same model as I have some attachments which are compatible that can still be used with the new one. I am happy with the performance and battery life. The suction is very good and it is easy to empty and clean.
Recommends this product
Customer review from Dyson
4 days ago
Terrible experience thus far
Canister broke first time being emptied and the warranty team has been very difficult to work with. Still don’t have the replacement parts and communication has been very slow to non existent. Very disappointed.
Customer review from Dyson
Response from Dyson
Customer Service2 days ago
Hello, thank you for your feedback. We're truly sorry to hear that your canister broke on its first use and that our warranty team has not met your expectations. We understand your frustration with the slow communication and the delay in receiving replacement parts. At Dyson, we strive to deliver both exceptional products and service. Your experience clearly falls short of our standards, and we are committed to resolving this promptly by escalating your case with our warranty team. Please email us at askdysonUS@dyson.com with "Dyson Warranty Issue" in the subject line if you have more details to share or need further assistance. We value you as a customer and appreciate your patience as we work to make things right.
4 days ago
Like Dyson
typical Dyson product excellent performance on all surfaces
Customer review from Dyson
4 days ago
Satisfied user
This is my 2nd Dyson vacuum the 1st one i had or for 10 years and i’m so satisfied and got a newer version.
Recommends this product
Customer review from Dyson