EFFY® Men's Onyx & Diamond (1/4 ct. t.w.) Ring in 14k Gold-Plated Sterling Silver
Product Details
Web ID: 15994584Disappointed..
I should have listened to the reviews.. My girlfriend got this for me as a gift, I really loved it wore it out to a dinner didn't do anything significant but sure enough when I got home and took off my ring one of the side onyx pieces was missing fell out after only my second time wearing it ..I am totally disappointed 'they should really improve on quality control..
Poor quality
The ring was worn only once before the onyx on side fell out. Perhaps you all should put the stone in place using another technique. This seems to be a common problem with this particular ring! Will not purchase any more ring from this brand!
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the EFFY Mens Onyx & Diamond 1/4 ct. t.w. Ring in 14k Gold-Plated Sterling Silver. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
bad quality do not buy this ring.
I use this ring 3 days and is starting to peel off, come on Macy's you can do better than this.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the EFFY® Men's Onyx & Diamond (1/4 ct. t.w.) Ring in 14k Gold-Plated Sterling Silver. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Terrible
Wore it only once and side onyx fell out very dissatisfied
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that one of the stones fell out of your ring post broke after one use and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service