All Stacked Up Gold-Tone Stainless Steel Hoop Earrings
Product Details
Web ID: 17142919No I wouldn't purchase anything else from fossil
I've never purchased a pair of earrings and they came as single, yes there was only 1 earring in my box when it came and there is no information on how I can contact customer support about the EARRING that I got, so yeah, I'm not happy with my purchase and I can't contact anyone and all of a sudden here you are with this but keep the information on how to contact someone when you're not happy with your purchase a secret, thanks for nothing fossil
Customer review from Fossil
Response from Fossil
Hello there. Thank you for your review on Fossil.com. We're really sorry to hear about your experience with this item. We understand how frustrating this is for you. Your feedback is important to us, and we sincerely apologize for the inconvenience you had when contacting us. Unfortunately this item is a double earring, it is a hoop and a little earring connected, so it includes only one earing. We understand and apologize for the confusion this might've caused. For further questions or additional comments, please do not hesitate to contact us at social@fossil.com.