Total Recline Massage Cushion
$319.95
9/mo.* suggested payments for 36-months totaling $319.95 with Macy's Card. *
OR
Product details
Web ID: 1293199030 days ago
Bad Product
The product was broken on arrival. As many have said in other reviews, the neck massage pillow travels once turned off on its own and in doing so it essentially destroys itself. The only way to stop it is to unplug it. The gears inside that move the pillow stripped instantly rendering it useless unless you’re looking for a noise maker. I’ve asked for a return label and cannot get a response.
Customer review from homedics.com
1 month ago
Shiatsu Massage Cushion
Have used my massager several times since receiving and found it very effective relieving my back discomfort.
Customer review from homedics.com
1 month ago
Neck massager great. Back massager not.Returned it
It's okay-the neck massager works great, I wish I could keep just that part. The back massage has a lot to be desired. I usually get the gel massager, but they didn't have it and I decided to treat myself. The back massage just isn't strong enough through the material, which isn't a problem for me when the material is the mesh instead. The main reason I returned it is I really use the "spot massage" feature of my back massagers. The spot massage on this one is really weird. Instead of doing a full rotation, it goes half way, pauses, then goes back the other way. The half motion is so weird and it doesn't even feel good
Customer review from homedics.com
Response from homedics.com
Consumer Relations1 month ago
Thank you for sharing your detailed feedback. We're glad to hear you enjoyed the neck massage feature, but we're sorry the back massage and spot function didn’t meet your expectations. We understand how important those features are, especially when you’re treating yourself. If you have any additional questions or would like to share more about your experience, please feel free to reach out to our Consumer Relations department at 800-466-3342 Monday through Friday 8:30 AM to 5:00 PM ET. We appreciate your input and will be sure to share your comments with our product team.
2 months ago
from ND
Could be better.
Could be perfect if there was a switch to stop the reversing. Just when you get positioned just right, and you’re working a knot, it reverses and then you have to wait until it changes again. Another thing is, why does it drive all over upon startup? Please make one with a selectable direction.
Customer review from homedics.com
Response from homedics.com
Consumer Relations1 month ago
Thank you for sharing your feedback on the Total Recline Shiatsu Massage Cushion. We’re glad to hear you see the potential in the product, and we understand how the automatic reversing and startup motion may affect your experience—especially when targeting specific areas. We appreciate your suggestions and will be sure to share them with our product development team for future consideration. If you have any additional questions or need assistance, please feel free to contact our Consumer Relations department at 800-466-3342 Monday through Friday 8:30 AM to 5:00 PM ET. We’re here to help.
5 months ago
Great massager!!
Works great, helps with my back pain. I would recommend.
Recommends this product
Customer review from homedics.com
5 months ago
from Lancaster, PA
Long time customer says 5 Stars!
I have been using Homedics back massage units practically every day for years. This is easily the best product they have made in this category. It's designed well, and it's the first one I haven't had to use pillows with to optimize the location of the massage points (I'm 6'4"). I don't know how long it will last (this is "Brad 5" and new) but Homedics has always been great at honoring their warranties and I use them hard. It's also quieter and has a better ergonomic design that predecessors. Highly recommended!
Recommends this product
Customer review from homedics.com
5 months ago
from Riverside, CA
Amazing
I bought this two months ago after someone on Instagram recommended it, and it is AMAZING. Seriously better than most human massages I have had, and the best part is I can use it every day. It is definitely helping with my back, hip, and shoulder problems.
Recommends this product
Customer review from homedics.com
6 months ago
from IL
5 starts
Great massage chair. Definitely worth the price you pay
Recommends this product
Customer review from homedics.com