Quantum True Wireless Noise Cancelling Gaming Headset

4.2 (58)
Limited-Time Special
$89.95 (40% off)$149.95
Color:Black

Product Details

Web ID: 14510882

Play anywhere and hear everything with JBL Quantum TWS. True adaptive noise cancelling limits distractions as you immerse yourself in accurate surround sound. Or, if you need to jump back into the real world, JBL dual source lets you switch from game audio to incoming calls quickly and easily.

  • Product Features

    • Product dimension - 6.3" L x 3.94" W x 1.73" H
    • Product weight - 0.58 lbs
    • JBL Quantum Surround for immersive and accurate sound all around you
    • JBL Quantum Surround is only available on PC with JBL Quantum engine software
    • Your voice will always come through loud and clear with 6 beam forming mics
    • While Ambient Aware keeps you alert to your surroundings
    • Up to 8 hours playtime in ear buds, another 16 in the charging case
    • Establish low latency 2.4GHz with the included USB-C (Universal Serial Bus) dongle
    • Compatible with all Bluetooth sources, transitioning between devices is seamless wherever your adventures lead
    • True adaptive noise cancelling and ambient aware
    • Easily fast pair with Bluetooth smartphones and establish low latency 2.4GHz connections to compatible devices with the included USB-C (Universal Serial Bus) dongle in a charging case that adds 16 hours of power to the 8 in your ear buds
    • Fast pair and JBL dual source
    • Compatible with all Bluetooth enabled devices
    • Sound is survival
    • Limited 1 year warranty from date of purchase
    • Note - the warranty card provided with your JBL product contains the full terms and conditions of your warranty
    • Plastic
    • Wipe Clean
    • Imported
    • Request warranty information

  • Shipping & Returns

    • This item may not be shipped to Marshall Islands, Armed Forces Pacific, Hawaii, Armed Forces Europe, District of Columbia, American Samoa, Armed Forces Americas, Puerto Rico, Guam, Northern Mariana, Alaska, Palau, Federated States of Micronesia, U.S. Virgin Islands and El Paso, Texas.
    • Returns accepted within 14 days of purchases with tags attached. Items are not returnable if worn or altered. Merchandise must be returned with all packaging and accessories to get a refund.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • Cannot ship to Northern Mariana, Marshall Islands, Armed Forces Europe, Federated States of Micronesia, Hawaii, Alaska, Armed Forces Pacific, Armed Forces Americas, Puerto Rico, American Samoa, Guam, Palau, U.S. Virgin Islands, District of Columbia.
    • This item has a lithium battery. Return requires a hazmat label and special packaging. If there's an issue, bring the item in store for help with your return.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

Here's what customers think
"The product offers good sound quality, comfortable fit, and versatile features. Customers praise the noise cancellation, ambient aware, and talk-through modes as useful. The wireless USB-C dongle provides a reliable and low-latency connection, especially for gaming. While the battery life is generally good, some reviewers noted it could be better. Overall, the product seems to offer excellent value and performance for both music and gaming."
AI-generated summary from 56 customers reviews.

4.2/5

58 star ratings, 56 reviews

Write a Review
35
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2
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6
10 days ago
from Central NY

Great except battery life too short for real world

The sound is clear both ways (microphone and audio). Fit is great and they are easy to use. Battery is horrible. I listened to a 45 minute webinar and made a couple short calls (10 min or less) and one 37 minute call and they were dead. Less than 2 hours of use. Everything else is great. Fix the battery and these would be the best things out there.

  • Photo from Julie9318

Customer review from jbl.com

Response from jbl.com

Customer Support9 days ago

Thanks for your feedback. It is possible that the battery of your JBL Quantum TWS is losing its capacity. However, it is also possible that the battery is working correctly but depletes more quickly when the volume is very loud and/or the bass has been boosted. Please try to charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume. If the battery lasts close to the published up-to-playtime, the battery is working fine. However, if you get less than 90% of the published spec, this likely means that the battery is losing its capacity. For further assistance, please contact us.

2 months ago

Ok

I have had mine for over a year now my right side stopped working i still get enough battery on the left side overall good sound quality just going to buy a new pair and still look new

Customer review from jbl.com

2 months ago

Good Sound, Great Battery!

Good sound quality. Great fit. Battery last almost all day. The one negative is that the connection can get messed up and I can't hear anything. Though that is resolved by disconnecting and reconnecting to my phone.

Customer review from jbl.com

3 months ago
from Sydney

Battery life is less then 10 minutes,no warranty

I have owned this for just over an year,and has used it less then 10 times,the batterylife on these things literally only last 10 minutes,and now my warranty is out,this piece of junk are also dead. Will never buy another JBL rubbish product again !!!

Customer review from jbl.com

Response from jbl.com

Customer Support3 months ago

We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Quantum TWS didn't meet your expectations. We'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support.

4 months ago

Terrible Quality and Value

After maybe 2 years of infrequent use, left side no longer charges properly (claims 100% charge then starts dropping by 3% every few seconds) and the right side is connected but without sound. Even when working, the maybe 2-3 hours of battery was laughable. Frankly atrocious for the price.

  • Photo from JBL TWS Review

Customer review from jbl.com

Response from jbl.com

Customer Support4 months ago

Thanks for your feedback. It is possible that the battery of your JBL Quantum TWS is losing its capacity. For further assistance, please contact us.

5 months ago

Great Sound, Poor Battery

These headphones punch out great sound, but battery life is mediocre to say the least. You are lucky to get 2 hours.

Customer review from jbl.com

Response from jbl.com

Customer Support5 months ago

This isn't the experience we want our customer's to have with our products. It's possible that the battery is losing its capacity. Knowing that the unit has a full charge, but turns off shortly after powering on, means that the battery has lost its capacity. Please contact us and we'll assist with your warranty replacement.

6 months ago

Not working after few Months

After using it for a few months, it stopped working.

6 months ago

Amazing

I have had mine for about 2 years now the battery still lasts me about 2 hours which is ok and still sound amazing

Customer review from jbl.com