Lip Balm #1
Product details
Web ID: 1004477Ruined product with New formula!
Whay a shame you wrecked this perfect product with a new "cheaper, barging basement" piece of junk, to all giving ho star marks must be getting endorsement pretty good, because this product newly made is HORRIBE!
Customer review from kiehls.com
Response from kiehls.com
Hello there! We're truly sorry to hear that our new Lip Balm #1 formula has been such a disappointment for you. We understand your frustration when a beloved product changes. Should you have any further concerns or questions, please contact our customer service at 1-800-543-4572, available Monday - Sunday, 10:00 AM - 7:00 PM EST. We're here to assist you.
No lanolin
New formula is terrible. I specifically started using this lip balm because it has lanolin in it. Now it's gone. Huge mistake.
Customer review from kiehls.com
Response from kiehls.com
Hi there! Thank you for reaching out about our Lip Balm #1. We understand your disappointment with the reformulated lip balm and truly appreciate your long-time loyalty, especially knowing you’ve shared this product with loved ones. The recent reformulation was carefully considered, including a shift to make the product vegan-friendly, alongside other factors like ingredient availability and advancements in formula technology. While we aim to improve our products, we understand that changes like this can affect the user experience. We value your feedback and will share it with the relevant team. In the meantime, we encourage you to contact our customer service team, who can help recommend potential alternatives within our product range that might better suit your preferences. Thank you again for your support and for sharing your thoughts with us!
Excellent lip balm
This lip balm is excellent , the texture is consistent with a lip balm. The ingredients analysis iswholesome & the added sun protection is a great benefit. Very mild scent. Packaging is average but ideal. Value for money.

Customer review from influenster.com
I just love a healthy lips
Any items from Kiehl’s is gonna be fire like she doesn’t miss when I say this lip balm the way it makes my lips feel , smells good. The ingredients are healthy. The packaging is good like I don’t think I can never go wrong with none of her products.

Customer review from influenster.com
Kiehl’s Lip Balm #1 soothes and softens dry lips w
Kiehl’s Lip Balm #1 soothes and softens dry lips with a classic, non-greasy formula — a hydrating essential for smooth, comfortable lips at all times

Customer review from influenster.com
Smooth and soothing
This lip Balm is so soothing and smooth! This lip balm helps me when I feel like my Lips are really dry and helps my daughter when she is playing softball!!

Customer review from influenster.com
Fantastic
I love this stuff!! It is hydrating and smooth. It’s a small tube that is easily stored for on the go. It is low scent and isn’t overpowering. I take it everywhere.

Customer review from influenster.com
Kiehls lip
Works so well on sunburned lips!
Customer review from bloomingdales.com