55" Class UT75 Series 4K LED UHD Smart TV - 55UT7570P
Shipped and sold by Seller Name 1
$547.95
Product Details
Web ID: 1939820918 days ago
No screen off with YouTube
Love the TV as well asmy b2 but cannot recommend LG anymore as with the last update I can no longer watch YouTube premium with screen off . Big deal breaker for me as I used to like listening to YouTube with screen off going to sleep.
Customer review from lg.com/ca
Response from lg.com/ca
LG CareQ16 days ago
Hi, thank you for reaching us. We appreciate that you love the LG TV. And about your concern the YouTube premium is not playing while the screen is off, you can try to access the Energy Saving Feature and go to Screen Off. -Screen is turned off and only sound is played. -Press any button except the power and the volume buttons to turn the screen back on. *It may not be supported, depending the on the running app or function. Please feel free to call us if you need more support and we are happy to further assist. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9 p.m. Eastern Time.
4 months ago
Good picture, but extremely slow, underpowered TV
[This review was collected as part of a promotion.] 1. The TV's picture is good, but the refresh rate, i.e. blurring/stuttering in fast-moving scenes somewhat overrides that fact. 2. Severe issues with available memory, memory management, and processing power. Apps will unexpectedly shut down to free up more memory. 3. The webOS interface/settings and core apps are extremely slow, some are very unintuitive and redundant. I.e LG Channels and Live TV, channel manager, settings app, etc. The TV becomes so unresponsive at times I have to completely unplug it. While I appreciate the TV's price and abundance of features, LG has tried to pack too many things into a very underpowered TV.
Customer review from lg.com
Response from lg.com
LG4 months ago
Hi there. Thank you for taking the time to share your detailed experience with the LG 55UT7570PUB. We appreciate your feedback and understand the concerns you've raised regarding the refresh rate, memory management, and interface performance. Your insights are invaluable as we work to improve our products and ensure they meet our customers' needs. We are committed to addressing these issues and enhancing the overall experience for you. Please reach out to our social media account @LGUSSupport. Our team will be more than happy to assist you further with your concerns and explore options for resolution. ~Ken
4 months ago
Good picture, difficult settings
[This review was collected as part of a promotion.] Ok product. Takes a lot screens to hunt down some settings.
Customer review from lg.com
Response from lg.com
LG Digital Team3 months ago
Thanks for sharing your thoughts, Kensi! 🌟 We're glad you're enjoying the picture quality on your LG TV. If navigating the settings feels like a bit of a treasure hunt, we've got you covered! Check out LG Simroom at http://spr.ly/6429IQGOW to explore interactive guides and get familiar with your TV’s features in no time. If you need any additional tips or want to share more feedback, we're always happy to help on social media @LGUSSupport! 😊📺 *Joseph
5 months ago
Received Free ProductNo
Very Poor Qyuality
I returned it because it was defective. After viewing a show or sports event for anywhere from 15 minutes to an hour, the Backlight went out and even with the show playing, nothing was visible on the screen.
Customer review from lg.com
Response from lg.com
LG Social5 months ago
Hi there! Thanks for leaving us a review on your TV. We appreciate your feedback and understand how important it is to have a smooth viewing experience. We're here to help ensure everything works perfectly for you moving forward. If you have any questions or need assistance, please feel free to reach out to us—we’re always happy to help! 😊 ^Anthony
5 months ago
Great color
[This review was collected as part of a promotion.] My Husband loves his TV. It has a great picture and sound.
Customer review from lg.com
5 months ago
from Asheville, NC
Received Free ProductNo
Disappointing
Updates a lot and some apps that come already installed on tv lag a lot. The remote alone is pretty terrible. A smart tv doesn’t need this many buttons and all the necessary ones placed at the bottom. If it’s dark you’re fumbling even more with no backlight. Picture quality is nice.
Customer review from lg.com
Response from lg.com
LG Social5 months ago
Hey there! We're glad you're enjoying the picture quality of your LG TV. We want you to be able to enjoy it smoothly because it's the best partner, especially when watching all of your favorite shows! To enhance your TV experience, we recommend adjusting your picture and sound settings on your TV. Check out this helpful guide: http://spr.ly/6420Utubu. It focuses on gaming lag with consoles but has great troubleshooting tips for your TV, too! If you have questions or need assistance, contact us on social media @LGUSSupport with your contact information. We'll be more than happy to help you! ^Joslyn
6 months ago
Received Free ProductNo
Purchased to replace smaller TV. We love the quality of picture.
Customer review from lg.com
6 months ago
router problems
[This review was collected as part of a promotion.] bought October 4. have had to call support 4 times as TV continues to not connect to router although all other devices have no issue. not really solved am going to request a new tv
Customer review from lg.com
Response from lg.com
LG Social6 months ago
Hey there! Thank you for bringing this to our attention. We want you to be able to fully enjoy your LG TV, especially all the awesome features it has. We have this helpful troubleshooting guide that'll provide you with step-by-step depending on what you're experiencing here: t.ly/roR-m. If these steps do not work, please private message us on social media @LGUSSupport with your contact information. We'll be more than happy to look into it together with you! ^Joslyn