Alexis Botanical Leaf 9-Pc. Comforter Set, King
Product details
Web ID: 16041330Not as pictured
The design looks cheap when seen in person.
Response from JLA Home
Dear Mance, thank you for your honest feedback. We’re sorry to hear the comforter set did not meet your expectations in person. While it’s designed with brushed fabric, button accents, and antimicrobial treatment, we understand your concern and will share your comments with our team for future improvements.
Overpriced product
Low quality.
Response from JLA Home
Thank you for your feedback. We're sorry to hear that the Madison Park Essentials Alexis 9-Pc. Comforter Set did not meet your expectations. This set is designed to offer a complete bedding solution at an accessible price, but we understand quality is just as important.
Queen bedspread with sheet set, pillow shames.
I shopped online @Macys.com. I found exactly the bedding I wanted! I am very pleased with the quality.
Recommends this product
It is very thin and not of very good quality.
The comforter also is not wide enough, it needs to be about 8 inches wider, and could be longer also. Not a very good quality for the money.
Response from JLA Home
Dear Customer, thank you for sharing your feedback. We’re sorry to hear the comforter didn’t meet your expectations. The comforter is designed with ultra-soft microfiber and a hypoallergenic polyester filling for a light yet comfortable feel. However, we understand that some may prefer more substantial thickness or additional coverage. The comforter measures 104 inches wide by 90 inches long, which is intended to fit most standard bed sizes. However, we recognize that every bed may have unique needs. If you find the comforter doesn’t offer the desired coverage, we recommend layering it with additional blankets or adjusting its placement to ensure it fits your bed properly. We value your input and will share it with our product team for future consideration. Thank you for taking the time to leave a review!
Not happy
The sheets and the pillowcases do not match the comforter. I also thought that the comforter was going to be a little thicker. It appears that the fitted sheet is like a green and the comforter is gray, yellow and white. I was very disappointed with the matching sheets and pillowcase.
Response from JLA Home
Hi Cece, thank you for sharing your feedback. We’re sorry the set didn’t meet your expectations. The comforter and sheets are designed with coordinating colors, where the fitted sheet is cream to complement the yellow, gray, and white comforter. The comforter is intended to be lightweight for comfort throughout the year. We understand if this wasn’t what you expected and appreciate your input. If you have any further concerns, please don’t hesitate to reach out!
Quilt
Very poor quality for a macys product
Response from JLA Home
Dear customer, we appreciate your feedback and apologize for not meeting your expectations. Our comforter set is made from soft microfiber, with a focus on comfort and functionality, including side pockets for convenience and antimicrobial treatment to help keep the fabric fresher for longer. We strive to provide quality at an affordable price and would love the chance to resolve any concerns. Please don’t hesitate to reach out to us for further assistance.
Just OK not great quality sheets are worthless
I like the looks of this but the fabric is very poor quality and having a difficult time getting the wrinkles out. The sheets are super thin and very very poor quality. I will put those in the charity box. It is also small like other reviewers have indicated. I have ironed the shams to get the wrinkles out. This is just OK - not terrible and not great. I have already worked on getting the wrinkles out and spent a lot of time so I am going to keep but wish I would have sent back right away.
Response from JLA Home
Dear customer, thank you for your detailed feedback. We're sorry to hear the quality of the fabric and sheets did not meet your expectations and that the sizing and wrinkles created additional inconvenience. We strive to represent each product as accurately as possible, and your comments help us improve both quality control and product descriptions. If you ever reconsider or need support in the future, our customer service team is happy to assist. We appreciate your honesty and the time you took to share your experience.
Unthoughtful packaging/ wrong set contents
Sent me light green sheets in place of the advertised white sheets with set
Response from JLA Home
Hi Mel, Thank you for reaching out, and we apologize for the mix-up with your order. We always strive to ensure our products are packaged thoughtfully and securely and we understand that color can sometimes appear differently due to lighting and screen variations, and we’re sorry it didn’t match your expectations. If you’d like assistance in finding a color that better suits your space, please contact our customer service team at 866-456-8852 or via email at jlacs@jlahome.com.