Ultra 25.5" Fabric Upholstered Counter Stool
Clearance
Now $79.00 (72% off)$279.00
Color:Cream
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Product Details
Web ID: 167498851 month ago
Poorly manufactured
I received a chair with a leg that was not manufactured correctly, preventing proper assembly.
Response from JLA Home
JLA Home1 month ago
Hi Matthew, we appreciate your feedback and regret any inconvenience you’ve experienced. The Madison Park Signature Ultra 25.5" Upholstered Counter Stool is crafted with premium materials, solid wood legs, and a reinforced metal kick plate to ensure durability and style. While we maintain strict quality standards, rare issues can sometimes occur. Please reach out to our customer service team at 866-456-8852 or jlacs@jlahome.com so we can assist you in resolving this matter. Your satisfaction is important to us, and we truly value your input.
2 months ago
Fantastic chairs
Purchased 3 of these barstools. The fabric has a slight velvety feel and very comfortable to sit on. There are no staples “sticking out” as stated in another review. These are beautifully designed and the quality is spot on for the price. I would definitely recommend getting these if you are considering them.
Recommends this product
3 months ago
Never Received item
This is a beautiful counter stool however I wouldn't know it because it never arrived from the vendor. Countless calls with a tracking number and they only shipped one counter stool. Macy couldn't get in touch with them and had no solution on how I could return the one I did receive. This company never answers the phone and can't resolve any issues directly about orders. It was a waste of time for sure and now I am sitting here with one chair and no information on when I would receive the 2nd one. Oh and its been a month.
Response from JLA Home
JLA Home3 months ago
Hi Tasha, We want to sincerely apologize for the inconvenience you've faced with your order. I appreciate your patience throughout this process and want to assure you that we’re committed to resolving this matter as quickly as possible. For further assistance we recommend contacting our customer service team at 866-456-8852 or jlacs@jlahome.com. We're available Monday through Friday, 7:00 am to 3:30 pm (PST). They will be able to assist you further and help track your order. Rest assured, we will do our best to investigate and track the status of your order to ensure it reaches you as soon as possible.
3 months ago
Only average
The chairs have smallmetal staples sticking out and can be seen along the side of the chairs. A definite safety hazard to anyone that is not paying attention and pulling the chair away from the table to sit. You can be injured by the poor manufacturing of the chair and to sell with the metal peice protruding
Response from JLA Home
JLA Home3 months ago
Hi Karen, thank you for sharing your feedback. We’re sorry to hear about the concern with the metal staples. Our Madison Park Signature Ultra Counter Stools are designed with both style and comfort in mind, featuring a high back, plush upholstery, and solid wood legs for durability. We take product safety seriously, and we will investigate this issue with our manufacturing team to ensure it doesn’t happen again. We appreciate your input and hope to provide a better experience moving forward. If you need further assistance, please feel free to reach out.