Trinity Charmeuse 7-Pc. Comforter Set, Queen
$230.00
7/mo.* suggested payments for 36-months totaling $230.00 with Macy's Card. *
OR
Color:Taupe
Size:Queen
Product details
Web ID: 520209530 days ago
Satisfied
Love the neutral color and the feel of the fabric. I wanted something that looks nice with no floral pattern on it.
Customer review from ashleyfurnitureus.com
1 month ago
I am returning.
The material is cheap - not high quality.
Response from JLA Home
JLA Home1 month ago
Dear customer, thank you for your honest feedback. We’re sorry to hear that the material did not meet your expectations. While polyester provides softness and hypoallergenic benefits, it may feel different compared to natural fibers like cotton or silk, which might be why it feels less luxurious to you. Additionally, items shipped in rolled or compressed packaging can sometimes appear less plush initially, but they fluff up and regain their full dimension after a bit of use or gentle steaming. Please don’t hesitate to reach out if you need any further assistance or have questions—we’re here to help.
4 months ago
Quilt
Full of wrinkles. Tag says no ironing.
Customer review from ashleyfurnitureus.com
7 months ago
from Maryland
Sweet
Added Beauty to the room
Recommends this product
1 year ago
Worst puchase ever
Horrible workmanship. Every where the pattern changes has a propensity to rip. Had a large rip in the 1st week with minimal use. After 3 months, the fabric has started 2 bead. Worst purchase ever!!
Response from JLA Home
JLA Home1 year ago
Dear Teresa, thank you for sharing your sentiments and we deeply apologize for the issues you encountered with our comforter set. Our products are crafted with meticulous attention to detail and made from high-quality materials to ensure durability and longevity. The 100% polyester charmeuse fabric chosen for the comforter and shams is known for its luxurious feel and exceptional durability. Additionally, the hypoallergenic polyester filling in both the comforter and decorative pillows is selected for its resilience and ability to maintain loftiness over time. We take quality control seriously and will investigate the reported pattern changes that led to ripping, as well as the fabric's tendency to bead after minimal use. We highly recommend following the care instructions because incorrect washing or drying techniques, such as using high heat, harsh detergents, or overloading the washing machine, can weaken polyester fabric and contribute to tearing. Your feedback is essential to us, and we are committed to addressing these issues promptly to uphold our commitment to excellence.
2 years ago
from IL
Beautiful
Beautiful. Good quality
Recommends this product
Response from JLA Home
JLA Home2 years ago
Dear Customer, Thank you so much for taking the time to leave an excellent review! We appreciate your time and your business. Have a good one!
3 years ago
Happy with item
As described
4 years ago
very disappointed with the quality
The items were all wrinkled; the dust ruffle, comforter, and shams. The shams looked better after inserting them in pillows. The comforter has some wrinkles so it is spread out with hopes that they will get better. The worst was the dust ruffle. It was polyester with so many wrinkles that it looked awful and could not go on the bed as is. I read multiple suggestions as to how to remove them and nothing worked. It said that polyester folded up for a long period can never lose the wrinkles. I threw it out and bought another from another company. I am hesitant to ever by a Madison Park product and I need another comforter set for another bed. The picture on the website is deceiving.
Response from JLA Home
JLA Home4 years ago
Hello Macy’s Customer,
Thank you for your feedback! We are sorry to hear this and that you were not happy with the Madison Park Trinity Charmeuse 7-Pc. Comforter Set you purchased at Macy’s. We do our very best to ensure satisfaction for all customers and have taken your feedback into consideration. We are sincerely sorry this purchase did not meet your expectations. Again, your feedback is very much appreciated!