Men's Diamond Bracelet (1 ct. t.w.) in Sterling Silver & 18k Gold-Plate
Product details
Web ID: 12123161Bad catch
I didn’t like this bracelet. I couldn’t get the catch to close and rather than mess with it I returned it.
Excellent.
Because of the sale the amount I paid is the best value for the 1Cr.Diamond, Silver with 18 k gold plated bracelet.
Terrible customer services
I got this products in Macys Las Vegas at fashion mall … I took the sale men over 2 hours to get right products and services me when no one in store yet … and same time he have to ask his manager or colleague to help him… it was a terrible services
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We are always looking for ways to improve our customer service and we will pass this note along to our sales colleagues team. Sincerely, Macy’s Customer Service
Broken clasp
Bracelet is beautiful but the clasp that secures it is broken. I have to take it to a jeweler for repairs since Macy’s can’t do anything
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Mens Diamond Bracelet 1 ct. t.w. in Sterling Silver & 18k Gold-Plate. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service