Allison 3-Pc. Duvet Cover Set, Twin/Twin XL
Product details
Web ID: 13796045
This review is from Intelligent Design Allison 3-Pc. Duvet Cover Set Twin/Twin XL BeddingNice comforter
I like the color and design patterns. It’s a good price. I bought it when it’s on sale
This review is from Intelligent Design Allison 3-Pc. Duvet Cover Set Twin/Twin XL BeddingBad customer service
Wrong item been send and they don’t wanna returned
Response from JLA Home
Dear Customer,
Thank you for sharing your experience. We’re sorry to hear you received the incorrect item and encountered poor customer service—it’s certainly not the experience we strive for. While we don’t handle returns directly, here are a few steps that might help resolve the issue:
Check your order confirmation and shipping label to verify the item sent.
If the product mis-shipment was due to pick-pack error, ask the store or support rep to arrange a prepaid return label.
If returns aren’t possible via the usual channels, see if Macy’s offers an in-store return or free drop-off with your local courier.
Keep records of your communication—should this escalate, having proof of the incorrect shipment and poor support may help with refunds or replacements.
We’re truly sorry for the inconvenience and appreciate your patience. Your feedback highlights how important accurate shipping and responsive service are, and we’ll share it with the team.
This review is from Intelligent Design Allison 4-Pc. Duvet Cover Set Full/Queen BeddingCheap!
Not as seen on picture . The duvet it’s like 2 pieces of fabric sew together. It’s suppose to have the diamond stitch on the opposite side and it did not. Very cheap Made. Surprise that macys would sell this.
Response from JLA Home
Dear Brenda, thank you for sharing your feedback. We’re sorry to hear the duvet cover set did not meet your expectations. The Allison 4-Piece Duvet Cover Set is designed with a printed diamond pattern on one side and a solid reverse, but we understand how disappointing it can be if the product doesn’t match what you had in mind.
Your comments are valuable, and we’ll share them with our quality and product teams as we continue working to improve both product design and descriptions. We appreciate you bringing this to our attention.
This review is from Intelligent Design Allison 4-Pc. Duvet Cover Set Full/Queen BeddingComfortable, and vibrant
It’s very soft, the colors are vibrant, my husband likes it, comfortable to sleep under.
Recommends this product
This review is from Intelligent Design Allison 3-Pc. Duvet Cover Set Twin/Twin XL BeddingLove it!
Great quality, beautiful, and exactly what I expected.
Recommends this product
This review is from Intelligent Design Allison 4-Pc. Duvet Cover Set Full/Queen BeddingAwesome
Love it so beautiful and looks amazing on my bed. Would recommend this duvet. I taught it was a comforter but still lol be it. Beautiful
Response from JLA Home
Hello Catucha,
Thank you for your feedback! We are pleased to hear you are satisfied with the Mi Zone Allison 4 pc duvet cover set you purchased at Macy's! We take great pride in both our products and customer service and are happy to hear that our customers recognize these efforts! Again, your feedback is very much appreciated!
This review is from Intelligent Design Allison 4-Pc. Duvet Cover Set Full/Queen BeddingSUPER CUTE AND SUPER COMFORTABLE
Beautiful cover and very good quality. I bought this covering for my Queen size bed and it's breath taking. Very good purchase.
Response from JLA Home
Hello Macy’s Customer, Thank you for your feedback! We are pleased to hear you are satisfied with the Mi Zone Allison 4-Pc. Full/Queen Duvet Cover Set you purchased at Macy’s! We take great pride in both our products and customer service and are happy to hear that our customers recognize these efforts! Again, your feedback is very much appreciated!
This review is from Intelligent Design Allison 4-Pc. Duvet Cover Set Full/Queen Beddingnice
really nice set. feels good on the skin too. sham also fits perfectly well on queen size pillow