Mom Heart 18" Pendant Necklace in 10k Gold
Product details
Web ID: 8854801bad bad bad
Look very nice at the app (online Macy’s) but in my hands looks ugly bad material, look like fake!!
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in this item. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Tangled
Chain issues
Pretty
This is very pretty and worth the sale price. I hope my daughter will like it for her first Mother's Day!
Recommends this product
A present
Too to thin chain
Wouldn't recommend
This necklace was tangled when i received it. I saw the previous reviews & said let me just give it a try. I should of listen to the reviews
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the Mom Heart Pendant Necklace came tangled and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Very tangled
It came tangled up bad I sat here for 3 hrs trying to untangle it because I didn’t want to go thru the process of sending it back !
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback about the Mom Heart Pendant Necklace. We are always looking for ways to improve our fulfillment process and we will pass this note along to our fulfillment team. Sincerely, Macy’s Customer Service
Nice Chain
It's a nice chain but have to returned it it was a gift for my mother but it was so knotted that she could not wear it.