Adiline Lug Sole Loafers
Product Details
Web ID: 17995142Not how I saw the pic online
The material was very cheapy. It arrived boxed neatly but upon opening, it was another story. The material looked low quality and definitely not impressive for the price.
Customer review from naturalizer.com
Response from naturalizer.com
We're so sorry your loafers arrived in poor condition. We understand how disappointing that is. We partner with Happy Returns to offer safe, contactless, and sustainable returns for US-based customers. Returns can be processed for unworn shoes within 45 days of purchase. To read more about our return options and policies, please visit the page below: https://www.naturalizer.com/help/returns-and-exchanges?icid=Footer_Returns_Returns If you have any questions about your return, please don't hesitate to contact us again.
Heel not narrow enough.
I bought these based on the reviews which were very convincing. I wear a size 11 narrow. They fit perfectly except for the fact that the heel is not narrow enough. When I walk they slip right off. Unfortunately they were final sale and can't be returned. Guess they will end up in a consignment shop.
Customer review from naturalizer.com
Response from naturalizer.com
Thank you for writing a review for ADILINE LOAFER . We are sorry to hear the heel would slip and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Naturalizer Consumer Care Department at https://naturalizer.custhelp.com/app/ask/ or by phone 888-294-1648 . Thank you for your review.
Not Narrow
I ordered a Narrow as I always have good luck with their Narrows. It fits me more like a Wide, not even a Med. The shoe is great but there's no way I can keep it on and it was final sale.
Customer review from naturalizer.com
Response from naturalizer.com
We are so sorry to hear that the Adiline loafers didn't fit as expected. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. If you have any further questions or concerns, please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.
Abysmal quality
Terrible quality. The sole is made out of foam (think dollar store flip flops). They look so cheap. I cannot believe the audacity Naturalizer has to produce such a low quality product at this price point. I got them on sale and I still feel ripped off. Also, I ordered the hazelnut brown and they are actually a dusky rose colour.
Customer review from naturalizer.ca
Response from naturalizer.ca
Thank you for writing a review for Adiline Loafer . We are sorry to hear the quality was not as expected and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Naturalizer Canada Consumer Care Department at https://naturalizerca.custhelp.com/app/ask or by phone 1-800-727-3036 . Thank you for your review.
Hurt
I contemplated buying these shoes for a while. I really liked them. I ordered a 9N, my regular shoe size. The shoe says 9N, but the fit is a 9-1/2M. They were on sale with no returns. I'm soooooooooooo disappointed.
Customer review from naturalizer.com
Response from naturalizer.com
We're so sorry to hear about the disappointment regarding the fit of your Adiline Loafer. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance please feel free to contact us at https://naturalizer.custhelp.com/app/ask/ or by phone 888-294-1648.
Pretty shoe. Not sized properly
My size was way off. It seemed to be a man’s size 8. Way to big.
Customer review from naturalizer.ca
Response from naturalizer.ca
We are so sorry to hear that the Adiline loafers aren't fitting as expected. We understand how disappointing that is. To read more about our return options and policies, please follow this link https://www.naturalizer.ca/en/help/returns?icid=Footer_Help_Returns. We hope you can find another style that suits you better. Thank you for your feedback.
Weirdly wide
I had ordered these in wide after the regular sizing didn't fit. When they arrived they didn't seem any wider around the toe box but were so wide at the heel that my foot wouldn't stay in them. Very nice looking shoes and really wish that the would have fit.
Recommends this product
Customer review from naturalizer.ca
Response from naturalizer.ca
We are so sorry to hear that the shoes didn't fit as expected. We understand how disappointing that is. To read more about our return options and policies, please follow this link https://www.naturalizer.ca/en/help/returns?icid=Footer_Help_Returns. We appreciate your feedback and we have forwarded your comments to our design team so that they are aware of your issues.
Nice loafters
I love these loafers, they're stylish and so comfortable right out of the box. I bought them to replace another pair that I wore and loved for years. I'm a 9 narrow, and the only reason I did not give 5 stars is that these seem to run slightly large and don't run as narrow as my previous pair, and therefore slip a little. If I wear thick socks they fit better.
Customer review from naturalizer.com