Wired Studio Headphones with Mic – High-Fidelity Sound, Ideal for Podcasts, Recording, and Studio Monitoring, Includes Add-On Adapter
Product details
Web ID: 19851004disappointing
the sound is far to low when turned up high I have to turn whatevers connected to it up to its maximum volume, surely this cannot be right
Customer review from philips.com
Response from philips.com
Hello Justy, Thank you for your feedback! We sincerely regret that your product has experienced a malfunction. It appears you're encountering low audio volume even when the device's volume is set to maximum. This issue can be caused by several factors. Please follow the troubleshooting steps below: - Check Connections: Ensure all cables or Bluetooth connections are secure. - Device Settings: Verify that all relevant volume settings are adjusted properly. - Test with Another Device: Connect your product to a different device to identify whether the issue lies with the original device or the product itself. - Speaker Settings: Check for any volume limiters or equalizer settings that might be affecting the sound output. - Software Updates: Ensure your device is running the latest software updates. - Test the Speaker: Try a different speaker or audio source to eliminate potential issues with the device. If the issue persists, please don't hesitate to contact us through our social media platforms on Facebook, Instagram, or X for further assistance.
Philips mead phone
I will returne it on fry day I need my money back
Awesome
I use this headphone for my keyboard/synthesizer and I am amused with the price and built quality. The frequency response is awesome for the price tag.
Recommends this product
Customer review from philips.com
Best sound in this price segment
Best sound in this price segment - belive me! Using these for several years almost daily and everything is OK.
Customer review from philips.com
headphones
there are a excellent product means I can listen whilst not disturbing anyone sound bit of kit
Recommends this product
Customer review from philips.com
Still own it
This is my second pair, i used the shp 2000 but unfortunately broke those. I must say the build quality is good and the sponges are easy to take off and clean. The volume control is flimsy, failed after ~2 yrs of intense use so decided to bypass it completly, im a lot happier now. I bought 1 more pair just in case this will fail but ended up gifting it to my father, he is also happy with it and didnt break it (yet). Overall best quality to price ratio in all headsets i used or tried since the 1990's.
Recommends this product
Customer review from philips.com
Flimsy build
The build quality is poor with too much plastic. My purchase lasted 15 months at which time the expanding over-the head part snapped. It even looks like it is designed to fail in this way as it has just a single lug in the adjuster whereas two lugs would seem more durable. In use the adjusters would slip, needing repeated re-adjustment and the volume control is easily moved out of place accidentally resulting in a loss of volume. The ear pieces make my ears sweat.
Customer review from philips.com
Response from philips.com
Hello J.Bryant, Philips appreciates you taking the time to fill in this review as your words are meaningful. It saddens us to read that you find the build quality poor, and even more saddening that your headphones didn't last longer than 15 months. How exactly did the headband snap off? That is not the lifetime Philips expects either on this product. Rest assured that your words have been forwarded to our technicians in hope that Philips can keep in mind for future make. If you have anything else to share with us, please do not hesitate to reach our support here as well: http://bit.ly/2vFcz9m Thanks for sharing and understanding. Kind regards,
Poor build quality
When new, they are excellent but after a short time, 5 months in this latest case, the connections into the headphones are either detached or the the cord breaks.
Customer review from philips.com
Response from philips.com
Hello Michael426, Thanks for leaving your feedback here on the site. We are very happy to hear that you think these headphones are excellent. It's unfortunate to read that you have had some issues with the cord. Are they not working at all anymore? If not, please feel free to reach out to us, so that we can look further into this with you. Find our contact details here: http://www.philips.co.uk/c-w/support-home/support-contact-page.html Looking forward to hearing from you. Kind regards, Philips Webcare