Radley 5-Piece Fabric Chaise Sectional Sofa, Created for Macy's

4 (1,628)
$4,225.00
118/mo.* suggested payments for 36-months totaling $4,225.00 with Macy's Card. *
Color:Heavenly Chrome Beige13 colors

Orientation: Left-Arm Facing

Have a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.

Product Details

Web ID: 1101386

Styled to perfection. This minimalistic sectional sofa showcases impeccable tailoring, track-style arms and richly textured upholstery, all set on mocha-finished legs. Sharp angles & clean lines give this Macy's exclusive a signature look.

  • Product Features

    • Right arm facing means that when you are facing the sofa (not when sitting on it), the chaise is on your right; Left arm facing means that the chaise is on your left.
    • Seat and back cushions are reversible and removable
    • Removable legs
    • Individual pieces not designed to stand alone.
    • Created for Macy's
    • Product comes fully assembled via White Glove Delivery
    • Request warranty information

  • Product Dimensions

    • Approx. Total Dimensions: 148"W x 113"D x 30"H (376cm x 287cm x 76cm)
    • Right/Left arm-facing chair dimensions: 34"W x 38"D x 30"H
    • Armless apartment sofa dimensions: 63"W x 38"D x 30"H
    • Corner unit dimensions: 51"W x 51"D x 30"H
    • Armless chair dimensions: 28"W x 38"D x 30"H
    • Right/Left arm-facing chaise dimensions: 34"W x 64"D x 30"H
    • Includes 5 toss pillows: 1-25" x 25", 4-21" x 21"
    • Seat Depth: 24"
    • Arm height: 24"
    • Seat height off the floor: 18"

  • Materials & Care

    • Hardwood & pine frame; Doweled, glued & stapled with 1.8 high resiliency foam cushions & polyester wrap; upholstered in 100% polyester
    • Spot clean only with water-based shampoo or foam upholstery cleaner
    • Imported

  • Shipping & Returns

    • This item may not be shipped to Hawaii, Armed Forces Europe, Federated States of Micronesia, Puerto Rico, Armed Forces Pacific, Guam, U.S. Virgin Islands, Northern Mariana, Alaska, Marshall Islands, Armed Forces Americas, American Samoa, Palau and the Philippine Islands.
    • Please note: our standard shipping and return policies do not apply to furniture. For more information, call 1-800-BUY-MACY.
    • Shipping Method: Scheduled Delivery
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

Here's what customers think
"The sectional couch receives mostly positive reviews, with customers praising its overall look and comfort. Many describe it as comfortable and enjoyable for their family. However, some customers found the couch too firm and experienced quality issues like sagging cushions and fraying fabric over time. While there are a few negative reviews, the majority of customers seem satisfied with their purchase."
AI-generated summary from 1,216 customers reviews.

4/5

1,628 star ratings, 1,216 reviews

Write a Review
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4 days ago

Warranty is worthless

We have loved the couch but the warranty is a scam. Because my 4 year old couch has stains on other parts of the couch they will not replace the zipper of the chaise! Even though they did about a year ago on a different cushion which means we can't even get the money back from the warranty since they covered one thing in the last 4 years. Seems like I was set up and lied to. It also feels like families are being taken advantage since the warranty is definitely to good to be true

  • Photo from ARIKA
  • Photo from ARIKA
6 days ago

Good

I have enjoyed this couch thus far. I was hesitant to purchase due to the reviews but since it was a great sale I went ahead and bought it. Bought it in January, I waited a while for this sofa to come because it was a special order. Once it got closer for sofa to come I ran into issue after issue with delivery. Apparently Macys has changed distribution centers. So I waited weeks and weeks additional with back and forth calls not knowing where my furniture was getting the run arounds. Complete frustration. My account was credited only to still be billed the full amount. So having to call around and deal with that. It’s been a headache dealing with this but I’m truly happy with my furniture

Recommends this product

12 days ago

very good

very good, good quality and quality. good best and good product

Radley Fabric 5-Piece Sectional Sofa Created for Macys This review is from Radley Fabric 5-Piece Sectional Sofa Created for Macys
17 days ago

Love my Radley Sectional!

I bought my Radley sectional in early March 2025. I love it. It is a great color (Heavenly Beige) and fits perfectly into my family room. (I measured beforehand). It has held up well so far. I don’t have a large family with rambunctious kids and lots of adults lounging so I’m confident that the cushions will hold up well. My fiend purchased the couch last fall and recommended it to me however I have been waiting to purchase this for a few or more years. The saleswoman told me that it is their bestseller and has been for a couple of decades!! Great price on sale!!

Recommends this product

30 days ago

Poor quality

I gave one star for customer services who handled my case many times. The sectional was not comfortable at all and became soft and retain body shape. I had it inspected after 3 months and they decided to replaced it; however, the replacement order even though it was packed , it was returned and already used. One piece had burned fabric. I reported it again. They offer to have another replacement that may take up to 2 month to have it delivered. finally I decided to keep it as it is and have 20% of it’s price refunded. A lot of stress . I would not recommend this sectional to anybody.

Radley 54 Fabric Chair Bed Created for Macys This review is from Radley 54 Fabric Chair Bed Created for Macys
1 month ago

Purchased early April

I purchased this sofa early April for my home office. Delivery was supposed to be early May; however, after speaking with customer service I found out it won't arrive until July 7th. I really want this item but would not have ordered it if I knew it would take this long. Macy's should have more precise ordering information and faster delivery times

Radley 54 Fabric Chair Bed Created for Macys This review is from Radley 54 Fabric Chair Bed Created for Macys
1 month ago

54 inch Love Seat Sofa Bed

Comfortable - sturdy -great value Delivery was delayed but in the end Macy’s can through with the delivery in the anticipated date despite the trucking issues

1 month ago

Radley Sectional Sofa

BUYER BEWARE – READ BEFORE PURCHASING! If you order a sofa with custom fabric, expect a 12-week delivery time. Upon delivery, inspect it thoroughly for any scratches, stains, or defects. If there’s an issue, be prepared for delays. Macy’s uses a third-party company for inspections—it took me 8 weeks just to get an appointment. The inspector said a replacement would be requested, but 8 weeks later, I found out no request was made. Customer service was unhelpful and routed me overseas. One rep claimed the sofa couldn’t be replaced due to the custom fabric. After multiple requests, I reached a supervisor who finally offered to replace only the stained cushion—with another 8–12 week wait. I hope others don’t go through this frustrating experience.