Easy Install Tall & Wide Gate
Product Details
Web ID: 6854135Worked great to begin with, now the red to green feature to show gate is closed properly has stopped working.
Customer review from doreljuvenile.com
Response from doreljuvenile.com
Thanks for your review! We would like to express our sincerest apologies for the gate functionality issues. Please contact our Consumer Care Department at 800-544-1108 and we'll address the matter accordingly.
Not for long-term use
Bought this just a little over a year ago. Like the other review, the latches on our gate were also getting harder and harder to open, until it was impossible. I unscrewed the locking mechanism and discovered that a piece of the latch had snapped off and was blocking the other latch from moving into place. This wasn't a cheap gate but the pieces seem to be made with cheap material. Very disappointed.
Customer review from doreljuvenile.com
Latch stopped working
We bought 2 of these gates. After a couple of days, we cannot depress the bottom button to unlatch one of the gates. Really GOOD gate with really BAD latch mechanism... Plastic lock parts on a metal gate???
Customer review from doreljuvenile.com
Latches get stiff within a few months
I have now gone through 3 of these gates. I love them until they hit the 1 month mark of use and the latches slowly get harder and harder to open. It's almost like they freeze up. It ends up getting to a point where twi adults using full strength can't open them. Has happened with all 3 of mine. Must be a product default.
Customer review from doreljuvenile.com
Very disappointed
I drove an hour and a half to purchase this baby gate. The next day I take it out to install it and the door is bent. Not built right at all. Very disappointed that now I have to drive back and get a new one.
Customer review from doreljuvenile.com
The name says it all!
I love the added height, easy to install setup, and best of all the fact that we didn't have to put any holes in the wall! The locking mechanism is easy enough for an adult to manipulate with one hand, but strong/complicated enough to keep curious (tall) toddlers contained!
Customer review from doreljuvenile.com
Dont buy!
Worked well for about a month and now it gets stuck all the time to open and close. I have to buy another gate to replace this one to keep my 10month old from getting into the kitchen. Don't waste your money on this gate.
Customer review from doreljuvenile.com
Not properly aligned— can't latch!
Fresh out of the box, noticed the latch wasn't connected. Figured it would come together as we assembled and installed. nope. A solid inch and a half gap, no matter how much strength we used to try and force it together. What good is a gate that doesn't close?!!! Also got confused as to why the extensions don't click into place or anything; not a very secure connection.
Customer review from doreljuvenile.com