Sapphire (3-9/10 ct. t.w.) and White Sapphire (1/6 ct. t.w.) Pendant Necklace in 10k White Gold
Product details
Web ID: 2683813Fine jewelry
It’s beautiful, but the weather Shipped was Unacceptable you don’t ship a necklace of that quality with a very fine chain just thrown in the bag. The chain came broken. It was all in knots very upset.
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the chain arrived damaged and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Jewelry
Doesn’t look as good as on picture
Black does not suit a sapphire
Was totally disappointed with the purchase. After having made many purchases of jewelry at Macy's, was surprised Macy's would even offer the quality of the recent purchase. The illustration, as noted above, was a a blue sapphire. The stone received more closely approximated an onyx without shine. I've purchased a number of black diamond pieces, this was closer to a piece of coal. Totally disappointed. Was very relieved the salesperson at the local Macy's was able to very nicely provide a refund.
Clasp is poorly made
Wore this during my overseas trip 2 weeks ago . Clasp is not secure . Lost it coz it came undone easily shortly after putting it on . Very bummed for wasting my money on this defective product .
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback about the Sapphire (3-9/10 ct. t.w.) and White Sapphire (1/6 ct. t.w.) Pendant Necklace in 10k White Gold. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Very Pleased
Pendant is beautiful, the chain is really tiny for the size of the pendant.
Good deal
thin flimsy Donot hard to ware it
the chain is thin flimsy, almost broken when it was first wearing, the saphire is black not blue. u have to buy another chain. returned it today by driving 30 miles
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the Sapphire and White Sapphire Pendant Necklace didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
The stone was terrible
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Sapphire and White Sapphire Pendant Necklace. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service