Sapphire (5/8 ct. t.w.) & Diamond Accent 18" Pendant Necklace in 14k White Gold (Also in Ruby)
Product details
Web ID: 13608072Great stone but weak chain
The stone setting is lovely, just what I wanted. However, the chain is not substantial and I was afraid it would quickly break and I'd lose the whole necklace. I ended up removing the pendant and putting it on another chain I have which is much stronger. I was looking for something to wear all the time and this chain wasn't going to cut it. I now have a useless chain sitting in my jewelry box which I'd be afraid to wear at all.ay get it melted down into something else.
Awful chain
The chain on this necklace is terrible quality. Every time I put it down, it gets tangled into impossible knots. The clasp is also very, very small, and extremely difficult to put on and off.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Emerald and Diamond Accent Pendant Necklace. We understand the chain width was not what you were looking for. You do have the option of purchasing a different chain based on your lifestyle. If you are still within the timeframe of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to purchase a different item on your style. We want you to be satisfied with your purchase. Sincerely, Macy's Customer Service