White Down Fiber Side Sleeper Pillow, Standard/Queen
Product details
Web ID: 10503304Not what I expected
This pillow did not meet my expectations. I anticipated that Serta exceptional in comfort, especially for at the price. Needless to say, you do not always get what you pay for. I purchased the “firm” pillow which was anything but firm. It survived for an hour before I placed it back in the bag. Fluffing the pillow was useless. It also had a strange smell. I returned the pillow and purchased the firm alternative down from Hotel collection which is perfect for me. I have finally found my match after years of trying EVERY pillow.
Response from Serta Team
Hi there, thank you so much for taking the time to review your pillow, your feedback is very important to us. We are sorry to hear that the pillow was not providing you with the experience you are looking for. We are happy to hear you were able to return it and get yourself on an alternative pillow that is helping to serve your needs better.
Finally!!
After trying to find a good pillow for the last few years, I finally succeeded! This is a great pillow with good support for a side sleeper. I hate those dense, heavy memory foam pillows, and this down pillow was soft enough without being too flat or lofty! Give it a try!
Recommends this product
Jumbo = Small
Jumbo must mean small. This is a very squishy pillow.
Response from Serta Team
Hi There. We are sorry to hear that you experienced issues with your Serta White Down Fiber Pillow-Side Sleeper. Please call 1-888-822-6229 or email macyscustomerservice@macys. Thank you.
Wonderful
Sift and fluffy holds there shape!
Recommends this product
Very comfortable.
I love the pillow. Very comfortable.
Recommends this product
Smelled horrible!
These smelled like actual poop. I unzipped the package and started looking around, thinking that one of my animals had gas or had an accident. Immediately zipped back up and returned.
Response from Serta Team
Hi Theresa, we are sorry to hear that you experienced issues with your Serta White Down Fiber Pillow-Side Sleeper. We would love to learn more about your situation Please call 1-888-822-6229 or 800-622-9233 or email macyscustomerservice@macys. Thank you.
Worst Pillows Ever!
Worst Pillows Ever! I wish I had been in a position to returns these pillows. Feathers stick up and stab you...not just a few but a lot. What a waste of a LOT of money as I ordered two. Do not buy!
Response from Serta Team
Hi, Wendy. We're so sorry to learn of your experience with your Serta pillows. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-557-3782. Thank you.
Best Pillow
Definitely recommend this pillow. It's deceiving bc it looks flat but when I slept on it it was the best night of sleep I've had in a long time. It hugs your head supportive amazing! Definitely worth the money and best pillow I've purchased in a long time.
Recommends this product