POWERDETECT Upright Vacuum with DuoClean Detect Technology and Self-Cleaning Brushroll, AZ4002
$499.99
Product Details
Web ID: 190148303 days ago
Miserable Vacuuming EXperience......
I HATE this vacuum....I always buy and recommend Sharks, think they are much better than Dysons (and I have dogs).....this vacuum sucks up well, but is horrible to use.....super heavy......cord is always twisting/tangling.....I spend more time 'readjusting' the settings after it adjusts/detects to what it wants (what it 'detects' is incorrect).....I am taking time off from vacuuming to write this review because I am havng a miserable cleaning experience yet again....I clearly would not recommend and am going to have to purchase yet another vacuum......
Customer review from sharkninja.com
6 days ago
from chicago il
what a big upgrade from my old apex
upgraded from my shark apex, wow this new shark power detect is so powerful. love the new dirt detect. if you have pets you need this
Customer review from sharkninja.com
9 days ago
Too heavy/tipsy when wand is in use
Bought couple months ago based on reviews. Had Dyson before . Suction is great. But way too heavy. Plus when you rake wand out tips over very easy. Also, auto detect does not do well on thin area rugs. Tried all settings on a ruggable and it way too hard to push. Not at all the vacuum I expected.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja8 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with some of the features for your Shark POWERDETECT. We'll absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean
10 days ago
from Pennsylvania
Great, if it was built with longevity in mind…
The vacuum works great for the most part. suctions well. however, i bought this less than a year ago and am sad to see it decline in quality so quickly. i use this everyday as i have used my other shark vacuums everyday as well. this one however has been such poorly made… the cord is ripping in three spots after under a year of use. i already had to replace the dust cup because the latch to release the dirt, broke. now the cord is ripping and the rubber seal to the detachable handle has come off a bit and was catching dog hair and clogging the hose… thoroughly disappointed in this model. i’ve had 3 shark vacuums before this and was able to get at least 2yrs out of each!!! also, i’ve never received my steam mop.
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja8 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that the cord of your Shark is damaged. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
12 days ago
HEAVILY SCENTED. NOT ODOR NEUTRAL. HIGHLY PERFUMED
BEWARE! HIGHLY PERFUMED! I thought the odor neutralizer would be like baking soda, but it is very heavily fake scented, and you must use it for the vacuum cleaner to work. Even if you take it out, the unit is still very perfuming and lingers. Opening the package, put me into an ASTHMA COUGHING AND HEADACHE DAY! If you are sensitive to fragrance, do not buy this !
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja11 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with the Odor Neutralizer for your Shark POWERDETECT. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
13 days ago
I wanted the whole package with dog hair and a fre
It just arrived. I vacuumed my house 1st with a 5 month old Dyson. My sharks canister had another 50% more dirt after vacuuming with the Dyson first
Customer review from sharkninja.com
15 days ago
from Canastota new york
Do your homework
Bought this the end of January. Because of a surgery, I was unable to use it for a month. Since then I have used it 4 times. I find this vacuum very heavy, tips easily when using just the wand, and the hose is way too short to reach higher areas. I am old school so getting comfortable to the changes in suction power is difficult for me. I do appreciate the lights on the handle and base, does well on bare floors, but generally not happy with this one…I have purchased 3 other shark vacuums over 20 + years (have many pets - dog, cats, and birds) and still like the original purple one ( long gone). I would return this for something easier and lighter, but I believe I missed the deadline. Probably will gift it to my daughter…. Do like some of the extra tools…
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja12 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that your Shark vacuum is too heavy for you to use. We will absolutely share your feedback with the relevant teams for consideration on future products. Also, we wish you a speedy recovery from your surgery. Kind regards, Shark Clean
17 days ago
from MI
Good But….
Just bought cuz my Dyson finally died. I really wanted to luv this. It has great suction and a plus on the lights. But it’s such a hassle to pull out canister to vacuum stairs. I have 3 sets of stairs and it’s terrible. Then putting canister back, forget it. Having to lug it around, I’m over this. Can’t even return cuz I already shredded box. Too bad cuz it did seem to be good vacuum but certainly more of a hassle than what it’s worth!!
Customer review from sharkninja.com
Response from sharkninja.com
SharkNinja14 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to learn that you're having assembly issues with your Shark POWERDETECT. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Shark Clean