Future Solution LX Eye & Lip Contour Regenerating Cream Refill, 0.6 oz.
$150.00
Product Details
Web ID: 191352426 days ago
from AZ
New Formulation Not Good!!
Why did they change the formulation? Now its like all the other cheap, worthless, do nothing eye creams out there. I have splurged on this product for years and years because it worked. Now, I hate the new formulation and will never buy again. Very disgusted. But, I guess it will save me over $600 a year!
Customer review from shiseido.com
Response from shiseido.com
shiseidopwr5 days ago
Hello None, We understand how disappointing it is when your favorite product is reformulated. We have shared your comments with our internal teams. With this reformulation, you will continue to enjoy the same benefits as before, but with the added enhancement of our LonGenevity Complex which helps optimize skin condition and functionality, improving the overall quality of the skin. -Amber, Shiseido Skincare Expert
15 days ago
from ORLANDO, FL
never buy again
this product does not live up to the reviews I read before purchasing. it does not do well as an eye cream unless you only use it at bedtime. It cakes under makeup. I use above and on my lips, but no improvement.
Customer review from shiseido.com
Response from shiseido.com
shiseidopwr13 days ago
Hello shorty, Thank you for sharing your experience with Future Solution LX Eye & Lip Contour Regenerating Cream. We are sorry to hear you haven't seen the results you were expecting. In the morning, apply the cream to the lower octal bone area using a rice grain size of product. With continued use: In 4 weeks: 95% saw smoother skin around eyes and mouth 90% saw firmer skin around eyes and mouth In 8 weeks: 91% saw less visible wrinkles around eyes and mouth Beverly, Skincare Expert
1 month ago
from Puerto Rico
The best option for your eyes.
I have used so many eye cream, but by far this is the best to deal with fine lines snd wrinkles. Its a most for the lip area. Worth its price. Great for matire skin .
Recommends this product
1 month ago
from NC
Why muck up a perfect formula
Sad and disappointed. Previous formula was perfect, added life and brightness to my eyes. New formula introduced late last year is thin, oily and makes the surrounding of my eyes dull and sunken. Why?
Customer review from shiseido.com
Response from shiseido.com
shiseidopwr1 month ago
Hello Abbie, Thank you for taking the time to share your views on Future Solution LX Eye and Lip Contour Regenerating Cream. We understand how disappointing it can be when one of your favorite products is reformulated. We have shared your comments with our internal teams. As a leader in Japanese Beauty, Shiseido is always at the forefront of product & technologic innovation and is constantly working to provide our customers with industry-leading cosmetics and skincare products. The new Future Solution LX Eye and Lip Contour Regenerating Cream retains all the beloved ingredients, benefits and texture of the previous formula, enhanced with updated innovations and technology to elevate the customer experience and enhance product performance. -Kristena, Skincare Expert
2 months ago
from New Jersey
New formula is terrible
I used this many years and loved it. Recently I realized they changed the formula for this. The new ones are not creamy as before, and is oily and hard to absorb. Worst of all they added shea butter to this product and I am allergic to shea butter. This new formula gave me redness and swollen eyes!! I bought three of these during Christmas and now I don't know what to do with them! Why do Shiseido changed formula on a perfectly good product?!
Customer review from shiseido.com
Response from shiseido.com
shiseidopwr1 month ago
Hello Yang, Thank you for your comments regarding Future Solution LX Eye and Lip Contour Regenerating Cream. We understand how disappointing it is when one of your favorite products is reformulated. Shiseido, being a leader in Japanese Beauty, is always discovering new ingredients and technology. They do their best to maintain the ingredients and textures you have come to love and expect while updating the formulations to improve the overall customer experience and performance of the product. -Beverly, Skincare Expert
2 months ago
from Orlando, FL
Why change the formula?
I have been using this for years and have loved it; now, it is just a very thin, greasy lotion that does not have the same consistency or the same results as the prior formula. Will not buy again.
Customer review from shiseido.com
Response from shiseido.com
shiseidopwr2 months ago
Hello Sonda, Thank you so much for taking the time to try new Future Solution LX Eye and Lip Contour Regenerating Cream and for sharing your views. We appreciate your loyalty and we are sorry to hear about your experience! Please be assured that all Shiseido products undergo rigorous clinical testing to ensure their efficacy. With this reformulation, you will continue to enjoy the same benefits as before such as deep hydration with the rich creamy texture, but with the added enhancement of our exclusive LonGenevity Complex™ powered by the newly-enhanced Enmei Herb to reduce the look of wrinkles, sagging, and puffiness as well as the appearance of dark circles, sagging eyelids and crow's feet. We encourage you to chat with a Skincare Expert so we share more about information about the new formula. -Kristena, Shiseido Skincare Expert
3 months ago
from Undisclosed
Not like the old formula
The new formula is a step in the wrong direction. My eyes look greasy and sunken. And it does nothing to address dark circles. I enjoyed this for several years, but this will be my last purchase if they continue with this new formula.
Customer review from shiseido.com
Response from shiseido.com
shiseidopwr3 months ago
Hello Jennifer, Your feedback is important to us and we appreciate the time you took to share your thoughts. We understand how disappointing it is when your favorite product is discontinued. We have shared your comments with our internal teams. With this reformulation, you will continue to enjoy the same benefits as before, but with the added enhancement of the LonGenevity Complex which helps optimize skin condition and functionality, improving the overall quality of the skin. For added benefits, massage the eye cream into the skin using the techniques provided on the product page. -Amber, Skincare Expert
4 months ago
Shiseido Future Solution LX Eye & Lip Regeneration
It really works, I use it daily under and around my eyes and lips to reduce wrinkles and smooth out imperfections. I highly recommend it!!