Treatment Softener, 10-oz.

4.6 (447)
$80.00
3/mo.* suggested payments for 36-months totaling $80.00 with Macy's Card. *
OR
Size:10.00 oz

Product details

Web ID: 9615791

A 24-hour softening lotion that improves the appearance of fine lines, enhances skin's clarity and refines texture. Formulated for normal and combination to oily skin and featuring InternalPowerResist technology, this softener helps strengthen inner skin defenses to protect skin from signs of aging and external stressors. Softening skin is a key step in the Japanese Beauty ritual to balance skin before treatments. To be used in the morning and evening after cleansing.

  • Product Features

    • SKIN TYPES:
    • For normal and combination to oily skin
    • WHAT IT DOES:
    • A 24-hour softening lotion that hydrates and balances skin for fresh, dewy, healthy-looking skin
    • Clinically proven to moisturize for 24 hours with a single application*
    • Helps strengthen inner skin defenses to protect skin from aging and external stressors
    • Dermatologist tested
    • Made in Japan
    • KEY INGREDIENTS:
    • Contains Hamamelis extract for an antioxidant effect and features hyaluronic acid for all-day hydration
    • Inspired by the bathing ritual of the Japanese, this treatment softener contains pure Kirishima mineral spring water from Japan to help support skin's ionic balance and to balance skin and support better absorption of treatment products that follow
    • Contains Mukurossi extract to help improve the appearance of fine lines and brightening Lempuyang extract to help enhance clarity and refine skin texture
    • Features the comforting scent of ImuCalm Compound, which contains soothing fragrance ingredients of rose and lotus elements and a green floral fragrance that evokes a sense of relaxation and new energy
    • Formulated with Theanine extract used to support irritated skin excess sebum
    • HOW TO USE:
    • Use in the morning and evening after cleansing
    • Pump 3 times to dispense onto a cotton pad and smooth it over the face
    • RESULTS:
    • Immediately after use:
    • 94% said it was quickly absorbed by skin**
    • 90% said skin is softer**
    • 82% said skin is more supple**
    • After 2 weeks:
    • 98% said skin is soft**
    • 97% said it maintains skin's moisture**
    • 92% said skin is more supple**
    • *Based on a Korean study from March 2017 with a sample of 12
    • **Based on a French study from April-May 2017 with a sample of 103

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • This item may not be shipped to Hawaii, Armed Forces Europe, Federated States of Micronesia, Puerto Rico, Armed Forces Pacific, Guam, U.S. Virgin Islands, Northern Mariana, Alaska, Marshall Islands, Armed Forces Americas, American Samoa, Palau and the Philippine Islands.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.

Ratings & Reviews

4.6/5

447 star ratings, 413 reviews

Write a Review
345
61
29
3
9
12 days ago
from Undisclosed

Love it

Bought this on a whim and am very happy I did. It's very moisturizing but soaks in quickly. Love the non-oily slip texture, makes my face feel hydrated and clean.

Recommends this product

Customer review from shiseido.com

14 days ago
from Undisclosed

Skin had allergic reaction

Not sure if I'm allergic to the product but made my face turning red and rashes. Stop using right after day 3. Threw away the boxes so I couldn't even return.

Customer review from shiseido.com

Response from shiseido.com

shiseidopwr6 days ago

Dear Kathy, Thank you for your review of Treatment Softener (for normal and combination to oily skin). We are concerned to hear about your experience and have shared your comments with our internal teams. Please be assured that all Shiseido formulations undergo rigorous quality, health, and safety testing. We want to ensure you are connected to the team that can help, so please contact Customer Care at your earliest convenience: https://www.shiseido.com/us/en/customerservice - Kristena, Skincare Expert

25 days ago
from Undisclosed

Love it.

I take a shower and put it on my clean face, even on my eyelids. It really refreshes and maintains supple my skin. I am an elderly woman, so if it works for me, it must be good.

Recommends this product

Customer review from shiseido.com

27 days ago
from Undisclosed

I like this product and use it immediately after cleansing.

This softener leaves my face feeling clean and soft-ready to continue my morning routine.

Recommends this product

Customer review from shiseido.com

1 month ago
from Undisclosed

Helps my serum application and feels wonderful

This softener has a lovely light clean fragrance and my serum glides on perfectly. My go to softeneer.

Recommends this product

Customer review from shiseido.com

2 months ago
Incentivized review

I like how light it is, not heavy on the skin

I like the plump it gives to my skin

Recommends this product

  • Photo from Chimm

Customer review from bloomingdales.com

2 months ago
Incentivized review

So much better than a toner

Have used this softener for years. Am very happy with results.

Recommends this product

Customer review from bloomingdales.com

3 months ago
from Undisclosed

Multiple repeat buyer

Amazing product, makes my skin feel so smooth, bright and shiney. Would recommend to all who care about taking care of their skin.

Recommends this product

Customer review from shiseido.com