WF-C700N Truly Wireless Bluetooth In-Ear Headphones with Noise Cancelation and Ambient Sound Mode
Shipped and sold by Seller Name 1
$82.99
Color:Black
Product details
Web ID: 1688250624 days ago
Bad pairing!
Ear pieces sound ok but unable to pair with a third device like Samsung’s tab. Pairing was not easy. Else, it be good. Please call me or email me to assist me with my technical difficulties.
Customer review from sony.com
25 days ago
GREAT
Recently purchased these and I must say, everyone always states that their buds last 7 to 8 hours on one charge....hmmmmm. We'll Sony I Love these buds and Yes they do give.you up to 6-7 hours of play time. Thank you, Thank you Sony. Not only do they sound Great, they will charge on my fast charger and it honestly doesn't take an hour for a full charge. I suffer from a neurological condition, so music is my saving grace. Thank you Sony for being so AWESOME
Recommends this product
Customer review from sony.com
Response from sony.com
Sony North America Customer Support25 days ago
Hi, KaKaRee, Thank you for the review and the 5-stars rating! It brings us great satisfaction to hear how much you are enjoying your Sony Earbuds! Their fantastic Sound quality, and with their modern and comfortable design, they combine a shape that perfectly matches the human ear with an ergonomic surface for a more stable fit. We hope you can continue to enjoy your favorite songs with your top-technology Earbuds! Thanks for choosing Sony, have a fantastic day! DiegoV
26 days ago
Really disappointed, waste of money
These are not worth the price AT ALL. They are very lightweight, feel cheaply made, and one does not stay in my ear. Every time I push the earbud back in my ear, it triggers a command, interrupting my listening. The buttons/controls are complicated/not intuitive. The audio bounces from one earbud to the other multiple times per use. Terrible for exercise. Amplifies the sound of the wind if running or a windy day. No noticeable difference between ambience and noise filtering. DO NOT WASTE YOUR MONEY. There should be a longer return window.
Customer review from sony.com
Response from sony.com
Sony North America Customer Support25 days ago
Hi abby______ Thanks for taking the time to share your experience with us. We understand how frustrating it is to deal with multiple situations at once. That's definitely not the level of quality we aim to provide. To address the sound being interrupted when you push the earbuds in your ear and the audio bouncing from one to the other, please reset them by following the instructions in the link below: https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783924.html Then, perform factory reset following these instructions: https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783925.html Additionally, make sure they have the latest firmware version installed. If you're not sure how to do it, check this out: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c700n/software/00296483 About the weight and materials, we highly appreciate your feedback and take it very seriously for improving in future products. Lastly, regarding the noise cancellation mode and ambient mode, check this out: https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000780044.html?search=noise We hope the information helps, thanks for considering Sony Products. -Eliab
1 month ago
Feels Hardy and sturdy
a very firm and sturdy feel to the bubs and not so filmsy like other brands i had before.
Customer review from sony.com
1 month ago
Great quality of sound
I bought this product a month ago, great quality of sound and the charging case is compact and very easy to use.
Recommends this product
Customer review from sony.com
1 month ago
WF-C700N issue rant
I bought these 2 years ago, and they were great for a while. Sound quality is good, noise canceling is good, they're functionally good earphones. However, a recurring issue I've had with several wireless earphones, regardless of brand, is connecting or not connecting while in the charging case. These ones will connect while in the case, and will remain connected until I notice, which drains the battery, rendering them useless when I go to actually use them. Charging the earphones within the case is it's own issue, it tends to be sporadic and sometimes won't charge, even if the case itself has enough to do so. Charging the case itself can also be a headache, as it only seems to charge with the specific cord it came with, and only on certain outlets/power sources, which is absolutely ridiculous. You'd think Sony would have better products, being one of the biggest name brands in the audio device industry, but I guess, like a lot of other brands, they're letting standards go instead of making products worth buying. At least to me, this seems like such a simple thing to make sure doesn't happen.
Customer review from sony.com
Response from sony.com
Sony North America Customer Support1 month ago
Hi Arratay, thank you for taking the time to share your experience with the WF-C700N earbuds. We sincerely apologize for the persistent issues you've been experiencing with your earbuds. We'd like to help you resolve this issue. We're here to assist you and would be glad to provide you with some troubleshooting steps to address these problems: - Make sure both earbuds are securely and firmly seated in their respective slots in the charging case. If they are even slightly "floating" or not fully touching the charging contacts, they may not disconnect from Bluetooth. Try gently pressing down on them to ensure a good connection. - Use a soft, dry cloth or a cotton swab to carefully clean the contact points inside the case and the metal contacts of your earbuds. - Initialize the earbuds: for detailed instructions, please visit the following link: https://helpguide.sony.net/mdr/2968/v1/en/contents/TP1000783925.html Your unit comes with a 1-year warranty. If the issue continues after following these steps, we suggest contacting our technical support team for further assistance. You can find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Thanks for considering Sony products and for bringing these specific points to our attention. Best regards, Stephanie
1 month ago
Economy
Overall is a reasonable product. Charging box quality felt not up to sony level. Left ear bud seems to have some issues. So had to return. May be I am unlucky to receive a bad apple, as generally Sony products are good
Customer review from sony.com
Response from sony.com
Sony support team1 month ago
Hi, Thank you for your feedback. We're sorry to hear the quality of the WF-C700N isn't up to your liking and that you had to return the product. This is not the norm, as we always strive to deliver the best quality possible. For future information, you can try the steps here and test again before returning the device: https://cutt.ly/TrvxeSYZ If the issue remains, you can try the steps below: 1. Make sure that the headset is updated using this link: https://cutt.ly/irvxrhLT 2. Reset the headset by following the steps here: https://cutt.ly/0rvxrR1U 3. Initialize the headset following the steps at this link: https://cutt.ly/0rvxrGA9 Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
1 month ago
Good product but could be better
Good value for money and easy to set-up. Sound quality has plenty of clarity but there isn't much bass and the bass EQ slider in the app covers too wide a range and affects the mids too much.
Recommends this product
Customer review from sony.com
Response from sony.com
Sony support team1 month ago
Hi, Thank you for your feedback. We're happy to hear that you're enjoying the sound quality of your WF-C700N. Yet, we're sorry to learn that you're facing difficulties with the BASS settings. Make sure to follow the correct steps here to adjust the BASS to your desired settings: https://cutt.ly/Frvz8axl If the issue remains, try the steps below and test again: 1. Make sure that the headset is updated using this link: https://cutt.ly/Drvz4zKj 2. Reset the headset by following the steps here: https://cutt.ly/9rvz4Nxs 3. Initialize the headset following the steps at this link: https://cutt.ly/xrvz7etR 4. Make sure that the app is updated to the latest version. Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK