WH-1000XM5 Wireless Over-Ear Noise Canceling Headphones

Shipped and sold by Seller Name 1
4.5 (1,963)
$398.00
Color:Black
Size:NO SIZE

Product Details

Web ID: 16296294

Your World. Nothing Else. The WH-1000XM5 headphones rewrite the rules for distraction-free listening. Two processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver, DSEE – Extreme, and Hires audio support the WH-1000XM5 headp

  • Product Features

    • Industry-leading noise cancellation optimized to you
    • 4 beamforming microphones for crystal clear hands-free calling
    • Ultra-comfortable, lightweight design with soft fit leather
    • Redesigned collapsible case made for easy storage in a bag
    • This product has a manufacturer 1 year limited parts warranty
    • NOTE: This product contains a lithium battery and will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight Shipping
    • Imported
    • Request warranty information
  • Product Dimensions

    • L x W x H
  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Orders will not ship in Macy’s packaging.
    • Returns must be mailed back to seller within 30 days of purchase. Exclusions may apply.
    • This item may not be shipped to Alaska, American Samoa, Guam, Hawaii, Marshall Islands, U.S. Virgin Islands, Puerto Rico, Palau, or the Pacific Islands.
    • This product will be delivered by Standard Ground Shipping and is not eligible for Premium or Overnight shipping.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
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Ratings & Reviews

Here's what customers think
"The Sony wireless noise-cancelling headphones offer excellent audio quality and effective noise cancellation, providing an immersive listening experience. Reviewers praise the comfortable design and exceptional battery life. However, some users have reported issues with power shutdowns, connectivity, and a tight fit that can cause discomfort. Overall, the headphones are widely recommended as one of the best noise-cancelling options available."
AI-generated summary from 1,958 customers reviews.

4.5/5

1,963 star ratings, 1,958 reviews

Write a Review
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today

Simply the best!

I bought these to upgrade from my much used and loved XM3's (which I am keeping as a reserve, as I can't bear to part with them). These came highly recommended in professional hifi reviews (award winning three years running), and justifiably so. Bluetooth wireless connectivity is great; noise cancelling superb; comfort marvellous; connection through the app excellent; musicality awesome. And the midnight blue colour is sublime (knocks spots off black). I am delighted with these headphones. Well worth the investment.

Recommends this product

Customer review from sony.com

yesterday

Broken headpiece

I’ve bought two pairs of these however both have cracked on the joint between the headband and earphone very nice sound but crappy build

Recommends this product

Customer review from sony.com

yesterday

GREAT Headphones but a bit expensive

I brought this for my son about 2 weeks ago and he loves it amazing for blocking sorunding noise, light to wear. So far all good.

Recommends this product

Customer review from sony.com

yesterday

Exceptional Sound Quality

Hats Off for its exceptional Sound Quality! Would like to use it more to assess the product since, the level of volume of the right side, is not equal on the left part. I do not know if it's just because of my phone or the software.

Recommends this product

Customer review from sony.com

2 days ago

Be aware before purchasing

A few days after purchasing, a burning smell started to come from the headphones so I sent them back. Apart from this the sound was good but at this price point the material should be much better than plastic.

Customer review from sony.com

2 days ago

Great Sound

I’ve had these for over a month , Sound quality excellent. comfort good. features excellent. Love the backup app. Overall I am very pleased with my purchase and would recommend them without hesitation.

Recommends this product

Customer review from sony.com

2 days ago

High quality

Everything is just perfect but the transparent mode needs to improve.

Recommends this product

Customer review from sony.com

Response from sony.com

Sony support teamtoday

Hi, Thank you for your feedback. We are happy to hear that you are enjoying your WH-1000XM5, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! You can adjust the settings of the ambient mode to your desired options using the Sony Sound Connect app, following the steps here: https://cutt.ly/yrkNPPjv Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK

3 days ago

Nice

Since the day I bought it, I'm so far happy with the sound, sound isolation and comfort of use. No complaints so far. If there are any questions or requests I will write you. Thank you

Customer review from sony.com