Idea-Ballet Flats
Product Details
Web ID: 14030184Awesome
Great
Comfortable and stylish shoes.
Very nice shoes. The blue colored shoes are smaller than the stated size. The red one is a bit bigger. You can buy 0.5 size smaller and it would be perfect. I got almost all the colors. I really like the pink one but it seems that they no longer make that colored shoes.
Recommends this product
Too tight on top
Love shoes and quality but top is too tight near top of foot past toes…can not be stretched.Size of shoe is roomy but top cuts into my foot. Love colour and elastic extensions on back heel. Disappointed.
Customer review from naturalizer.ca
Response from naturalizer.ca
We value your feedback of the SOUL Idea Ballet flat and have forwarded this information to the appropriate team. If you need further assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: Naturalizer.ca Consumer Care Department at 1-800-727-3036. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT.
Not What I Expected
I bought these shoes about 10 days ago. I'm disappointed in these shoes. The shows don't have an arch, no hint of an arch. The inside foot bed is flat. Because there is no arch, the shoes are not comfortable to walk in for longer distances or for more than a brief period of time. I have a narrow foot so I ordered the medium width. The shoes seem wider than a medium and gap open while walking in them. The sides of the shoe toward the back, rub on the bottom of my ankle bone creating a sore area and leaving a red mark. I take a size 9. The length of the shoe is true to size as far as my size. Overall, I would not recommend this shoe.
Customer review from naturalizer.com
Response from naturalizer.com
We value your feedback of the SOUL Idea Ballet flat and have forwarded this information to the appropriate team. If you need further assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT.
Not as comfortable as I hoped
They look very nice, exactly what I expected. But I ordered them bc naturalizer shoes are supposed to be comfortable…the side seam digs into my ankle when I supinate, and at the end of my work shift my feet are sore (I bought them for work). I’m keeping them I just expected them to feel better on my feet.
Customer review from naturalizer.ca
Response from naturalizer.ca
We value your feedback of the SOUL Idea Ballet flat and have forwarded this information to the appropriate team. If you need further assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: Naturalizer.ca Consumer Care Department at 1-800-727-3036. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT.
cute and comfortable
These shoes fit well and they are comfortable. They seem to be well made but I haven’t had them long enough to know how well they will wear
Customer review from naturalizer.ca
Bad design
The shoes looked nice but not comfortable to wear at all. The left side of the shoes was made a bit too high and it kept scratching my left ankle bones. I only wore the shoes once, too bad that I couldn't return anymore even very disappointed.
Customer review from naturalizer.com
Response from naturalizer.com
Thank you for writing a review for SOUL Idea Ballet Flat . We are sorry to hear the shoes were not comfortable and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Naturalizer Consumer Care Department at https://naturalizer.custhelp.com/app/ask/ or by phone 1-888-294-1648.Thank you for your review.
GREAT STYLE; BUT.........
I recently purchased two pairs of these shoes. Last year I bought three pairs and was very pleased with them, more or less.. The style is great for pants, dresses and even shorts. However, the sizing on each pair is different!! Obviously the company is having difficulty with their quality control on sizing. Why on Earth would each color pair of shoes be sized differently from the others?
Customer review from naturalizer.ca
Response from naturalizer.ca
We're so sorry your flats are not fitting as you had hoped. We’d love to suggest a particular size/width always will fit; however, we simply cannot guarantee this without trying them on. You’ll find our styles are true to size, but it also depends on how the shoe is cut. We understand that is disappointing. You have 60 days from the purchase date to make a return. To print a Purolator return label and packing slip, please follow the instructions at the page below: https://www.naturalizer.ca/en/help/returns-and-exchanges We hope you can shop with us again soon!