Joyla Lug Sole Loafers
Product details
Web ID: 17370815Fit issues in heel
These look great, but sadly do not fit. My heels pop out with every step. Disappointed, should have read the reviews before ordering. Bought on final sale & can not return.
Customer review from naturalizer.com
Response from naturalizer.com
Thank you for writing a review for SOUL Joyla Loafer . We are sorry to hear your heel slips and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Naturalizer Consumer Care Department at https://naturalizer.custhelp.com/app/ask/ or by phone 888-294-1648 . Thank you for your review.
Nice Shoe, Horrible fit
I had high hopes for this loafer and was so disappointed. This shoe does not fit in the heel. My heels come out of the shoe with every step. The width fits just fine, but the shoe seems to be a whole size larger than the size 9 shoes that I have purchased in the past. I would not recommend this loafer since you can't return it. The price reduction of the shoe, probably indicates that the shoes has some irregularities with quality and fit - avoid this loafer.
Customer review from naturalizer.com
Response from naturalizer.com
Thank you for writing a review for SOUL Joyla Loafer . We are sorry to hear they did not fit as expected and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Naturalizer Consumer Care Department at https://naturalizer.custhelp.com/app/ask/ or by phone 888-294-1648 . Thank you for your review.
Response from naturalizer.com
We are very sorry to hear that the Joyla loafers aren't fitting as expected. We understand how disappointing that is. We appreciate your review and we have forwarded your comments to our design team. We hope this is helpful for others. Thank you for your feedback.
Great shoes & stylish
I absolutely adore these shoes! Not only are they stylish, but they are also incredibly comfortable. The shoes are designed in a way that they have perfectly molded to my feet, which is great as it prevents any discomfort I usually experience with other shoes. The style is top-notch, and I have received numerous compliments on them. I wear a size 8M, and these shoes have fit me perfectly. I am more than satisfied with my purchase, and I would highly recommend these shoes to anyone looking for both comfort and style.
Customer review from naturalizer.com
Unhappy ☹
I brought these shoes about three weeks ago. I like the style, the look, but they don't fit. The heel slips off your feet. I always buy the same size in my other shoes , they fit fine. But are too big.
Customer review from naturalizer.com
Response from naturalizer.com
We are so sorry to hear that the Joyla loafers aren't fitting as expected. We understand how disappointing that is. Most of our styles will fit true to size, but it does depend on how the shoe is cut. We appreciate your review and we have forwarded your comments to our design team. Thank you for your feedback.
Great looks
I did not enjoy these shoe because the heel was to large and feet slips out every time I walk. Terrible. Naturalizes is my favorite brand I was very disappointed ☹️.
Customer review from naturalizer.com
Response from naturalizer.com
We are sorry to hear the SOUL Joyla Loafer did not fit as expected and caused discomfort. We value your feedback and review! If you need any additional assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://www.naturalizer.com/help/faq?icid=Footer_Help_FAQ
Soul Joyla Loafer
because the sole of the shoe is so thick and stiff the natural movement of the foot is repressed.
Customer review from naturalizer.com
Response from naturalizer.com
We are so sorry for any disappointment caused by the Joyla loafers. We understand your concern. We appreciate your feedback and we have forwarded your comments to our design team. Thank you for taking the time to let us know your thoughts.
Beautiful but small.
Far too small and I ordered a wide when I heard they ran small. Beautiful shoe. Ridiculously snug.
Customer review from naturalizer.com
Response from naturalizer.com
We are so sorry to hear that the wide with of the shoes was not fitting as expected. We do understand how disappointing that is. To read more about our return options and policies, please follow this link https://www.naturalizer.com/help/returns-and-exchanges?icid=Footer_Returns_ReturnsExchanges. We appreciate your feedback and we have forwarded this to our design team so that they are aware of the issues. Thank you.
Sizing is way off
Gorgeous shoe, but the sizing is way off. I usually wear a medium, but had to exchange for a wide, and size 9 length fits like a 9.5. I assume it's too late to return, so I will buy a heel insert to keep it from slipping off.
Customer review from naturalizer.com
Response from naturalizer.com
We are sorry to hear the SOUL Joyla Loafer did not fit as expected. We value your feedback and review! If you need any additional assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://www.naturalizer.com/help/faq?icid=Footer_Help_FAQ.