Hybrid 13.75" Luxury Firm Mattress Collection
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Web ID: 21354929Choose Your Items (1)
Hybrid 13.75" Luxury Firm Mattress -California King, Created for Macy's
View All Product Details$8,219.00229/mo.* suggested payments for 36-months totaling $8,219.00 with Macy's Card. *Size:California KingLow StockHave a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
Successful purchase
‘Steven showed us a number of mattresses that met our requirements. He was knowledgeable and easy to talk with. We chose a mattress and it was white glove delivered to our home. It was a pleasure dealing with Macy’s.
Unfair Warranty Claim Resolution - Beware
I purchased this mattress 10 months ago, trusting the Macys and brand’s claim of a 10-year warranty. Unfortunately, a manufacturing defect was identified by their own testing team, confirming it wasn't caused by improper use. Despite this, Macy's is only offering me a 50% refund, which is unacceptable and not in line with their warranty policy. when I didn't accept and want to talk with manager, they kept me on hold for 2 hour without connecting to anyone. This feels like a scam as they are not honoring the terms they advertise. I strongly advise others to avoid buying the mattresses from Macys unless they improve their practices and take responsibility for their defective products.
Horrible mattress