Perfect Sleeper Cobalt Calm 12" Extra Firm Mattress Collection
Product details
Web ID: 21339158Choose Your Items (1)
Perfect Sleeper Cobalt Calm 12" Extra Firm Mattress-Twin
View All Product Details$1,669.0047/mo.* suggested payments for 36-months totaling $1,669.00 with Macy's Card. *Size:TwinLow StockHave a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
Horrible color!
This fits oversized and would be great if you could size it correctly. The cream color is really ugly though and just looks like your white is dirty. It's awful.
Response from Serta Team
Hi there, thank you so much for taking the time to review your mattress, your feedback is very important to us. We are sorry to hear that the mattress is not providing you with the aesthetic experience you are looking for. If you are still within your original retailer's return or exchange period we recommend reaching out to them to see if you still can do so. We hope this helps!
Show Stopper
The shoes was a show stopper. Very comfortable and cute.
First purchase of givenchy. Worth it
This was my first purchase of the lone. Good Scent for spring. Dry down is good.
Sinking in the middle
I expected a better outcome but dip in the middle is already evident after only 2 months, I'm not a heavyweight (only 116lbs) so can only assume quality control no longer exists.
Response from Serta Team
Hi Disappointed2025. Thank you for reaching out and sharing your experience, we're sorry to hear that your new Serta Perfect Sleeper Mattress is breaking down so suddenly. While we understand this may not be ideal, we encourage you to reach out to Macy's Customer Service Team at (800) 289-6229 to see what your return/refund policy entails. Their team can also walk you through a warranty claim as needed. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!
macys mattress
Best part of experience was delivery personnel very kind people.
Very comfortable and firm enough. Loved that it’s adjustable
excellent mattress for back issues
Best mattress for back and leg pain. Very firm and gives the amount of support needed. I love this mattress.
Mattress looks used, defective, and tol hard to sleep on
Response from Serta Team
Hi Sherley, thank you for taking the time to review your Serta Perfect Sleeper Cobalt Calm mattress. We are sorry to hear your mattress arrived in such a condition. We recommend reaching out to Macy's and filing a warranty claim so this can be looked at. If your mattress is found to be defective, you should be able to get a replacement. While we understand this may not be ideal, you can also reach back out to Macy's Customer Service Team at (800) 289-6229 and try to secure a refund. We hope that this leads to a swift resolution, but please let us know if we can assist moving forward!